Watermarking Time?

jbatthpjbatthp Registered Users Posts: 4 Beginner grinner
edited December 11, 2009 in SmugMug Support
We know that at times the Smugmug site can get bogged down and get a little slow. It seems it is a small price to pay for what we get in terms of features and performance. But the last 4-5 days watermarking seems to be taking a whole new turn to slowness. Sometimes just a couple of minutes and sometimes close to 35 minutes.

I just uploaded 6 pictures and they uploaded with great speed. That was at about 1:15 EST. It is not 1:50 EST and not a single picture has a watermark. It has been like this for a few days now and we are wondering if any others are experiencing problems.

Comments

  • spsmithspsmith Registered Users Posts: 6 Beginner grinner
    edited December 10, 2009
    jbatthp wrote:
    We know that at times the Smugmug site can get bogged down and get a little slow. It seems it is a small price to pay for what we get in terms of features and performance. But the last 4-5 days watermarking seems to be taking a whole new turn to slowness. Sometimes just a couple of minutes and sometimes close to 35 minutes.

    I just uploaded 6 pictures and they uploaded with great speed. That was at about 1:15 EST. It is not 1:50 EST and not a single picture has a watermark. It has been like this for a few days now and we are wondering if any others are experiencing problems.

    I have also been having problems (hence finding your post!!) Todays seem to be taking forever. I can't say how long since I am still waiting (It's been 45 min. now.)

    In the meantime, until the watermark appears, I can't announce the photos - I guess I will make the gallery private until they shows up ne_nau.gif
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited December 11, 2009
    How exactly do you watermark? Be sure to use the Tools button > many photos > watermarking tool to watermark existing photos in a gallery or to re-apply a watermark.

    Just changing the gallery setting, won't take effect for existing photos, unless you change the setting for just one gallery and check the 'apply to existing photos' checkbox. Even then, the above method would be faster.

    If you still feel that watermarking is going slow, post a link to a photo in question and let us know when you used the watermarking tool from the Tools button on it exactly.

    Sebastian
    Sebastian
    SmugMug Support Hero
  • spsmithspsmith Registered Users Posts: 6 Beginner grinner
    edited December 11, 2009
    rainforest1155 wrote:
    How exactly do you watermark? Be sure to use the Tools button > many photos > watermarking tool to watermark existing photos in a gallery or to re-apply a watermark.

    Just changing the gallery setting, won't take effect for existing photos, unless you change the setting for just one gallery and check the 'apply to existing photos' checkbox. Even then, the above method would be faster.

    If you still feel that watermarking is going slow, post a link to a photo in question and let us know when you used the watermarking tool from the Tools button on it exactly.

    Sebastian
    I typically set the watermark prior to uploading any photos. I see slowness when using the 'apply to existing photos' checkbox. Sometime, that doesn't even work so I ended up recreating the gallery. I have not used the 'many photos | watermark' tool but will try it next time.

    I figured out the problem with this specific gallery - I am posting photos that someone else gave me and it turns out that they are all <800 pixels <img src="https://us.v-cdn.net/6029383/emoji/eek7.gif&quot; border="0" alt="" >. I will upsize the images and then try it again.

    Thanks
    Shaun
  • jbatthpjbatthp Registered Users Posts: 4 Beginner grinner
    edited December 11, 2009
    rainforest1155 wrote:
    How exactly do you watermark? Be sure to use the Tools button > many photos > watermarking tool to watermark existing photos in a gallery or to re-apply a watermark.

    Just changing the gallery setting, won't take effect for existing photos, unless you change the setting for just one gallery and check the 'apply to existing photos' checkbox. Even then, the above method would be faster.

    If you still feel that watermarking is going slow, post a link to a photo in question and let us know when you used the watermarking tool from the Tools button on it exactly.

    Sebastian


    We do not set it up ahead of time in our galleries because only certain sections get watermarked. We use the tools - many photos and do them all at once.

    Yesterday it took 47 minutes to watermark 5 photos. Then early this morning. it took less than 2 minutes to watermark 9. Then just now it took 29 minutes to watermark 4.

    It is such a hit and miss thing that sometimes it litterally takes forever.
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited December 11, 2009
    jbatthp wrote:
    We do not set it up ahead of time in our galleries because only certain sections get watermarked. We use the tools - many photos and do them all at once.

    Yesterday it took 47 minutes to watermark 5 photos. Then early this morning. it took less than 2 minutes to watermark 9. Then just now it took 29 minutes to watermark 4.

    It is such a hit and miss thing that sometimes it litterally takes forever.
    I'm sorry that you feel watermarking sometimes takes a long time. If we're busy with lots of people uploading and performing image operations, it can take longer. It doesn't matter so much how many photos you try to watermark - if lots of other people are ahead of you, it does take time. Nothing we can do about this, I'm afraid. You could try to do this at less busier times, like in the very early morning and not after or on holidays / weekends.

    As a recommendation, you could set your galleries to use watermarking before you upload and then remove the watermarks on the photos you don't want a watermark. That would ensure that all photos are watermarked right away without any delay.

    Sebastian
    Sebastian
    SmugMug Support Hero
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited December 11, 2009
    spsmith wrote:
    I typically set the watermark prior to uploading any photos. I see slowness when using the 'apply to existing photos' checkbox. Sometime, that doesn't even work so I ended up recreating the gallery. I have not used the 'many photos | watermark' tool but will try it next time.

    I figured out the problem with this specific gallery - I am posting photos that someone else gave me and it turns out that they are all <800 pixels <img src="https://us.v-cdn.net/6029383/emoji/eek7.gif&quot; border="0" alt="" >. I will upsize the images and then try it again.

    Thanks
    Shaun
    Shaun,
    Yes, we don't watermark photos of 800 pixel or less on the widest side. It's a limitation that is mentioned here as a gotcha.

    Sebastian
    Sebastian
    SmugMug Support Hero
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