Uploading problems for Months, never resolved

impressivepiximpressivepix Registered Users Posts: 78 Big grins
edited December 15, 2009 in SmugMug Support
Can someone PLEASE help me. I have done the speed test and all of that, but my provider Comcast does not work on that test. I am at my wits end with trying to upload. Please help, I even called my provider and they said everything is fine on their end.

Please help me, I am getting very irritated and it is taking me DAYS to upload between errors. Please help, the only way I can upload pictures is if I shrink them and then I can't sell the pictures that I want.

www.impressivepix.com

Comments

  • Ann McRaeAnn McRae Registered Users Posts: 4,584 Major grins
    edited December 15, 2009
    Hi

    Write the help desk. Could you let us know:

    1. which uploader?
    2. Is the Java on your computer up to date?
    3. Have you tried uninstalling/reinstalling java?
    4. Which antivirus do you use?
    5. browser/operating system/wired or wireless connection etc.


    We will get you sorted out.

    ann
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