Unable to upload photos

nickhaigh

I've been trying to upload images all evening, but they are not appearing in the galleries after it says upload complete.

I'm using Firefox & all file sizes are under 10mb each, i've tried using all of the different types up upload methods, all say complete but the images do not show up.

Any ideas?
Thanks

WhatSheSaw

I am also unable to upload. I am using IE8 and get an error, 'Server returned HTTP response code'.

Andy

nickhaigh wrote:

I'm using Firefox & all file sizes are under 10mb each

Nick, your files are >12mb in size, look at your upload log:
http://nickhaigh.smugmug.com/homepage/uploadlog.mg

That's the issue.
more on file sizes http://www.smugmug.com/help/upload-photos

WhatSheSaw

FYI, Andy. I seem to be having trouble due to a proxy server setting. When I signed off the corporate network, I was able to upload. BTW, I was able to upload last week through the corporate network before getting a new laptop. Any ideas on what settings I need to set to fix it?

Andy

WhatSheSaw wrote:

FYI, Andy. I seem to be having trouble due to a proxy server setting. When I signed off the corporate network, I was able to upload. BTW, I was able to upload last week through the corporate network before getting a new laptop. Any ideas on what settings I need to set to fix it?

I don't, it's possible your company has changed stuff. Please write our heroes and let us help you from the help desk, thanks.

WhatSheSaw

Thanks, Andy! I'll do that.

nickhaigh

Andy wrote:

Nick, your files are >12mb in size, look at your upload log:
http://nickhaigh.smugmug.com/homepage/uploadlog.mg

That's the issue.
more on file sizes http://www.smugmug.com/help/upload-photos

Thanks Andy, for some reason I thought the size limit was 19mb