I log-out, but I am still logged-in...???

LGPhotoArtLGPhotoArt Registered Users Posts: 53 Big grins
edited December 23, 2009 in SmugMug Support
I have noticed, very often, that the following happens:
I log-in, do what I need to do, then log-out...then I open my browser again hours later and when I enter my website I am already logged-in.
Sometimes even if I enter my site the day after a log-out, after having restarted my computer. How is it possible?
Before you ask, I always un-check "Remember Me" at login.
I use Windows Explorer 7 and WinXP SP2.
Any idea what may cause this? Is it just me?
:thumb www.LGPhotoArt.com :thumb

Comments

  • phototristanphototristan Registered Users Posts: 199 Major grins
    edited December 22, 2009
    LGPhotoArt wrote:
    I have noticed, very often, that the following happens:
    I log-in, do what I need to do, then log-out...then I open my browser again hours later and when I enter my website I am already logged-in.
    Sometimes even if I enter my site the day after a log-out, after having restarted my computer. How is it possible?
    Before you ask, I always un-check "Remember Me" at login.
    I use Windows Explorer 7 and WinXP SP2.
    Any idea what may cause this? Is it just me?


    When you say that you logout, are you clicking on the logout link in the footer of SmugMug? Or, are you just closing or quitting your web browser? If it's the latter, keep in mind that our system sets a cookie and will remember that you are logged in for next time on that computer.
    Tristan
    Suport Hero
    Smugmug
    http://help.smugmug.com/
  • LGPhotoArtLGPhotoArt Registered Users Posts: 53 Big grins
    edited December 22, 2009
    When you say that you logout, are you clicking on the logout link in the footer of SmugMug? Or, are you just closing or quitting your web browser? If it's the latter, keep in mind that our system sets a cookie and will remember that you are logged in for next time on that computer.

    I use the link in the footer of the page. I always do that before closing the browser.
    :thumb www.LGPhotoArt.com :thumb
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 22, 2009
    LGPhotoArt wrote:
    I use the link in the footer of the page. I always do that before closing the browser.
    you are logging out from your custom domain or your SmugMug address?
  • LGPhotoArtLGPhotoArt Registered Users Posts: 53 Big grins
    edited December 22, 2009
    Andy wrote:
    you are logging out from your custom domain or your SmugMug address?

    Andy, I am not sure I understand your question. However you made me notice that some of my pages still run under the lgphotoart.smugmug.com (e.g. Portfolio page and Galleries page), whereas other pages are directly under my domain name lgphotoart.com.
    Probably because I started with the lgphotoart.smugmug.com domain name, and then later bought my domain name thru GoDaddy.
    Can this be the cause? Any idea how to fix it?
    Thanks in advance.
    :thumb www.LGPhotoArt.com :thumb
  • LGPhotoArtLGPhotoArt Registered Users Posts: 53 Big grins
    edited December 22, 2009
    Ok, I have changed my links so that everything points to my domain rather than the domainname.smugmug.com.
    I don't know if this fixes the problem yet, I will have to wait until tomorrow to do some test.
    :thumb www.LGPhotoArt.com :thumb
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 22, 2009
    LGPhotoArt wrote:
    Andy, I am not sure I understand your question. However you made me notice that some of my pages still run under the lgphotoart.smugmug.com (e.g. Portfolio page and Galleries page), whereas other pages are directly under my domain name lgphotoart.com.
    Probably because I started with the lgphotoart.smugmug.com domain name, and then later bought my domain name thru GoDaddy.
    Can this be the cause? Any idea how to fix it?
    Thanks in advance.
    I don't see any lgphotoart.smugmug.com links on your site - do you have any bookmarked in your browser? ear.gif
  • LGPhotoArtLGPhotoArt Registered Users Posts: 53 Big grins
    edited December 23, 2009
    Andy wrote:
    I don't see any lgphotoart.smugmug.com links on your site - do you have any bookmarked in your browser? ear.gif

    Andy, you probably missed my last reply (just before yours). I have found how to change the links, and now all my pages link to lgphotoart.com.
    I believe this has probably fixed my logout problem, I have done some test and it seems to work just fine right now. I'll keep my eyes open, but thank you all for your help.
    Happy Holidays.
    :thumb www.LGPhotoArt.com :thumb
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