Question about card galleries?

Candid Arts

Here is what i want to do, in my client galleries, when they select create a card, only their gallery is available to select photos But if a customer is looking at my art galleries (landscapes, cityscapes, objects, etc...) they have access to all the art galleries that are set to printable. Is this possible?

Thank you

AnneMcBean

Candid Arts wrote:

Here is what i want to do, in my client galleries, when they select create a card, only their gallery is available to select photos But if a customer is looking at my art galleries (landscapes, cityscapes, objects, etc...) they have access to all the art galleries that are set to printable. Is this possible?

Thank you

If I understand your question, this is exactly the way it works.

Customer can browse whatever galleries you have available for viewing. Then, if they go to gallery A and choose Buy > Create a Card, they'll only see images from gallery A to put on their card. Whereas if they chose "Create a Card" while in gallery B, they'd only see gallery B images to put on the card. Make sense?

Candid Arts

I understand that's how it works now. But my problem is that I have some customer who want to make cards and not all the photos they want are in one gallery.

So for my Clients (I have a dedicated CLIENTS page) they only have access to buy cards (or photos) from their specific gallery.

However a customer that just wants to buy cards of like a landscape with a nature object and maybe a cityscape, can't do that right now. I want that protection in my CLIENTS page, but not in my PHOTOS page.

Does that make sense?

AnneMcBean

Candid Arts wrote:

I understand that's how it works now. But my problem is that I have some customer who want to make cards and not all the photos they want are in one gallery.

So for my Clients (I have a dedicated CLIENTS page) they only have access to buy cards (or photos) from their specific gallery.

However a customer that just wants to buy cards of like a landscape with a nature object and maybe a cityscape, can't do that right now. I want that protection in my CLIENTS page, but not in my PHOTOS page.

Does that make sense?

Yep, it makes sense. Thanks for explaining further.

You can't do this currently, and I don't believe we've heard this request from anybody else yet. Unfortunately, it sounds pretty complex to implement (making a UI so you can decide which galleries congregate for cards). I'll make sure it gets looked at though. We appreciate the request!

-Anne
SmugMug Support Hero

Candid Arts

I think it would be an almost essential part of cards. Almost everyone on here has their client based work (family portraits, weddings, sport events, whatever), but on top of that also shoot landscapes and still life's etc... Wouldn't pretty much everyone want this feature? The ability for a customer wanting art photos on a card to select photos from multiple galleries, but a customer wanting photos of their wedding or special event (singular gallery) would only have access to that gallery as it is most likely password protected.

Or even better yet, the ability to select photos from their private gallery PLUS any public gallery.

I think this would be fairly easy actually... Be able to enter code that allows viewing of all public galleries, or if you're in a private gallery, only be able to see your gallery but still being able to see all the public galleries.

That seems like an easier way to have it set up. Always all the time view all public galleries, plus if you're in a private gallery, that gallery as well.

I'm really surprised no one has thought of this yet, it just seems like one of those DUH! things to me...but I dunno.

Thanks for looking into thought and seeing what can be done.

Candid Arts

Anything further coming with this at all?

Andy

Candid Arts wrote:

Anything further coming with this at all?

Well, not instantly but we're bottling (and grateful for) your feedback and suggestions.

Candid Arts

Andy wrote:

Well, not instantly but we're bottling (and grateful for) your feedback and suggestions.

Awesome. Thanks.

AnneMcBean

Candid Arts wrote:

Awesome. Thanks.

So I have a reservation about this that I'm hoping you can provide feedback on:

If your customer can create a card from any number of images from any public galleries on your site... would you want us to use the portfolio pricing you have in place for cards then?

Where and how would you designate whether you want customers to be able to access certain galleries to use on cards. I suspect that if we added all or nothing, pros would immediately ask for certain galleries to be excluded because their pricing structure is different for those galleries.

-Anne
SmugMug Support Hero

Candid Arts

AnneMcBean wrote:

So I have a reservation about this that I'm hoping you can provide feedback on:

If your customer can create a card from any number of images from any public galleries on your site... would you want us to use the portfolio pricing you have in place for cards then?

Where and how would you designate whether you want customers to be able to access certain galleries to use on cards. I suspect that if we added all or nothing, pros would immediately ask for certain galleries to be excluded because their pricing structure is different for those galleries.

-Anne
SmugMug Support Hero

Suppose I hadn't thought of that, as all my "art" photos are the same price. I don't really have any single photos that are worth more than any other single photos.

The only thing I can think of for exclusion is all "public" galleries always visible in cards, but not "private" galleries. However, if you (customer) have access to a "private" gallery, then SM considers that a "public" gallery for that computer/IP address (or whatever) and allows it.

I suppose an option in the gallery settings, next to the public private stuff, that would allow cards printable or not from that specific gallery? That wouldn't solve a problem of specific priced images though within a gallery. EX: if not all 8x12's were the same price in one gallery, but if you made one image a different price than the rest of the gallery for whatever reason, limited edition, subject matter, royalty fees, whatever...

I dunno...

AnneMcBean

Candid Arts wrote:

Suppose I hadn't thought of that, as all my "art" photos are the same price. I don't really have any single photos that are worth more than any other single photos.

The only thing I can think of for exclusion is all "public" galleries always visible in cards, but not "private" galleries. However, if you (customer) have access to a "private" gallery, then SM considers that a "public" gallery for that computer/IP address (or whatever) and allows it.

I suppose an option in the gallery settings, next to the public private stuff, that would allow cards printable or not from that specific gallery? That wouldn't solve a problem of specific priced images though within a gallery. EX: if not all 8x12's were the same price in one gallery, but if you made one image a different price than the rest of the gallery for whatever reason, limited edition, subject matter, royalty fees, whatever...

I dunno...

Thanks! I'll have to do some thinking about this... but we'd also have trouble with allowing "access" to an unlisted gallery in the card maker unless the customer was actually in that gallery when they went to create a card. So it really would be at most, 1 unlisted gallery + other galleries that are public and non-password protected.

-Anne
SmugMug Support Hero

Candid Arts

AnneMcBean wrote:

Thanks! I'll have to do some thinking about this... but we'd also have trouble with allowing "access" to an unlisted gallery in the card maker unless the customer was actually in that gallery when they went to create a card. So it really would be at most, 1 unlisted gallery + other galleries that are public and non-password protected.

-Anne
SmugMug Support Hero

Ok. So basically there are four types of galleries...:

Public - No Password ... Everyone can see all the time, always.
Public - Password ... The gallery is visible, but not accessible w/o a password.
Unlisted - Password ... The gallery can't be seen from the website, and needs a password.
Unlisted - No Password ... The gallery can't be seen from the website, but with the gallery URL, it can be viewed by anyone.

So if we set it up to always view all "public" galleries with no password, then it wouldn't see the password protected ones, or any unlisted ones. Which I think is fine. If someone is in either an unlisted (password or no password) or public w/ password, then they would have access to that specific gallery, plus all the public no password galleries.

Would this be possible? The only problem I think at this point would be if they have special pricing on special photos that would cause the card pricing to rise. However, I dunno...for me, a photo that is "worth" more...it being on a card about the size of a 3x4.5 photo not on fine art paper, I think I could handle it being the same price as at that point it's not really selling as an "art" photo... make sense? I dunno...

Ann McRae

So I wonder if you wouldn't want to make the art cards, so that you can put your logo etc onto the back of them, by making custom cards. Create a gallery of only art cards, with the appropriate pricing in place.

Just how I think I would handle this.

Candid Arts

Ann McRae wrote:

So I wonder if you wouldn't want to make the art cards, so that you can put your logo etc onto the back of them, by making custom cards. Create a gallery of only art cards, with the appropriate pricing in place.

Just how I think I would handle this.

Hadn't really thought about making my own cards for customers as that takes away from the, "them customizing their own cards" aspect of them. Plus it creates extra work for me that the customer can do...

I had thought about though having the ability to put my logo or name on the back of the card though. Like back printing with photos... I figured if I have my back printing set, that it would print on cards, but apparently that isn't the case. I WOULD like my back print to come standard on the back of the card.

All of this still with the previously proposed ideas about public galleries being available plus the password galleries if the customer is in or has access to that one.