Missing Thumbs in Gallery

pjspics

Hi,
I seem to have a problem with missing Thumbs in my Galleries.
The image below shows an example.
This is the FF view, but it also happens with IE and also with multiple PC's running at 1mb and also 8mb download speeds so I don't think it is just download speed issues.
It happens in SMUG view and also All Thumbs view as below.
If you refresh the page they sometime come back but not every time.
This is also happening with multiple galleries (but not all) and it is not the same images each time.

Something to add on the gallery shown below is that it has over 500 images in this gallery - not sure if it is something to do with too many images being loaded??
Sorry I can't give you a link to this gallery as its a private gallery - but this is the main gallery that has the issues.
Some of my public galleries have the same issue but this one seems to have it the most.

Has anyone come across this recently as I feel this has only started happening since the recent changes with SM - (Large Journal images etc. not the new recent additional Themes)
This may be just coincidence.

Any help appreciated.

Peter

pjspics wrote:

Hi,
I seem to have a problem with missing Thumbs in my Galleries.
The image below shows an example.
This is the FF view, but it also happens with IE and also with multiple PC's running at 1mb and also 8mb download speeds so I don't think it is just download speed issues.
It happens in SMUG view and also All Thumbs view as below.
If you refresh the page they sometime come back but not every time.
This is also happening with multiple galleries (but not all) and it is not the same images each time.

Something to add on the gallery shown below is that it has over 500 images in this gallery - not sure if it is something to do with too many images being loaded??
Sorry I can't give you a link to this gallery as its a private gallery - but this is the main gallery that has the issues.
Some of my public galleries have the same issue but this one seems to have it the most.

Has anyone come across this recently as I feel this has only started happening since the recent changes with SM - (Large Journal images etc. not the new recent additional Themes)
This may be just coincidence.

Any help appreciated.

I have been experiencing missing thumbs as well. Only on multiple refresh will some appear. I have contacted support and they say they are aware of the problem, specifically with password protected sites. No eta on when it will be resolved.

Peter

pjspics

Peter wrote:

I have been experiencing missing thumbs as well. Only on multiple refresh will some appear. I have contacted support and they say they are aware of the problem, specifically with password protected sites. No eta on when it will be resolved.

Peter

Thanks for the update Peter - lets hope SM sort this soon

Andy

pjspics wrote:

Thanks for the update Peter - lets hope SM sort this soon

Can you clear your browser cache fully and try again? This should be fixed.

Peter

Andy wrote:

Can you clear your browser cache fully and try again? This should be fixed.

Thanks Andy. Much better now, no more missing thumbs.