Pro account question

dreamlessdreamless Registered Users Posts: 90 Big grins
edited January 11, 2010 in SmugMug Pro Sales Support
I was wondering what, if anything, I need to do to have my pro account not renew when it becomes due again. Obviously I want to keep it until the time I've paid for expires but don't want it to cost me anything additional.

I've enjoyed my time here with SmugMug, my photography hasn't worked out like I would have hoped and doesn't make sense to keep the pro account right now. I had the unlucky 'luck' of becoming one of the millions of unemployed in this country and sold all my camera equipment in hopes of not loosing my house (lost motorcycle though, sold). Being in survival mode I need to cover my bases so any info you could provide would be appreciated.

SmugMug/dgrin does have a big collection of great photographers.

Thanks,

Sean

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 11, 2010
    Sorry to see you go. Cancel your account the day before renewal, in your control panel, settings tab. Or email us the day before and we'll do it for you.

    :(

    PS: You can downgrade, too - if you wish, to the standard or power level - just write our Support Heroes and let us help you directly from the help desk. Thanks!
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