How to Downgrade an account?

ThronsenThronsen Registered Users Posts: 40 Big grins
edited January 12, 2010 in SmugMug Support
My subscriptions is up in a couple of weeks, and I would like to downgrade from Pro to Power. How is that done? I went to the control panel and account settings, clicked on upgrade, but apparently that only handles upgrades, not downgrades.

Also, what happens to existing HD video uploaded as a Pro when you switch to a Power account?

Thanks.

Comments

  • PBolchoverPBolchover Registered Users Posts: 909 Major grins
    edited January 12, 2010
    To downgrade, send an email to smugmug.
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