Site Seriously Slow

andrewfreelsandrewfreels Registered Users Posts: 9 Beginner grinner
edited January 13, 2010 in SmugMug Support
Myself and many people visiting my smugmug site are noticing pages taking a really long time to load, if they don't time out completely. I've tried this on several browsers and still the same result. Is there a known issue going on? I can't seem to find anything about this. It is sporadic as sometimes it loads fine, I would just like a bit more reliability in a site I just dropped over a hundred dollars on. Thanks for any help.

http://andrewfreels.net/ is my site.

Comments

  • Dan7312Dan7312 Registered Users Posts: 1,330 Major grins
    edited January 13, 2010
    Not sure what the issue might be, but your site comes up just about instantly for me. Have you contacted SmugMug's help desk? When I've had some problems in the past I've found that they are very responsive and helpful. Other then some internal company help desks, smugmug has about the best helpdesk I've ever dealt with.


    Myself and many people visiting my smugmug site are noticing pages taking a really long time to load, if they don't time out completely. I've tried this on several browsers and still the same result. Is there a known issue going on? I can't seem to find anything about this. It is sporadic as sometimes it loads fine, I would just like a bit more reliability in a site I just dropped over a hundred dollars on. Thanks for any help.

    http://andrewfreels.net/ is my site.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 13, 2010
    Yes. We're all about speed, and spend $millions in assuring that we're the fasted photo host of our size and kind out there. Still, there are things between your connection and us that can happen.

    Please write our Support Heroes with details and we'll do some tests.
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