Unable To Up-Load Photos and unable to View Photos In SmugMug Style

MrVideo

To Whom It May Concern:

The Site Name Is: The NCCU Eagles Photo Album

The URL is: http://NCCUEagles.smugmug.com

I am currently having trouble up-loading any Photos to my Photo Site.

1. The Site will not allow me to click on the Smug Mug Method Style of View on my Photo Album. It will only allow the Slide-show style of viewing my photos.

2. The Site will not allow me to move the different sections of my Home Page, of the Photo Album, up or down.

3. I have had trouble with the CA type of Virus Protection, with some Message Board Sites, regarding the retention of cookies.

4. I have not had this type of trouble before, regarding the Smug Mug Site.

Please Help - What do you suggest?

My Email address is: NCCUsmbc@yahoo.com.

Thanks for your help.

docwalker

Can you check to see if you are staying logged in? If you are having cookie issues with CA, it could be causing some of what you describe.

Here's the 10 step action plan that adds SmugMug to the CA trusted sites:

* 1. right-click on the CA icon, point to CA Personal Firewall and
select 'open CA Personal Firewall'
* 2. click on the big 'Privacy' icon in the left column
* 3. make sure the 'Internet Browser Protection' tab on top of the
settings screen is selected
* 4. click on 'manage sites'
* 5. click on the 'add' symbol
* 6. enter smugmug.com in the url field
* 7. click ok
* 8. make sure you see 6 green checkmarks for smugmug.com
* 9. click on close
* 10. close the CA Personal Firewall window and enjoy using your
SmugMug galleries
* If you encounter any custom domain name that uses SmugMug as well
without smugmug.com in the url, repeat the steps I gave you for
this address as well to add the site to your trusted sites. That
should fix the issues you had with the software.blocking feature
was causing the the images not to load.
* http://www.dgrin.com/showthread.php?p=554141#post554141

Here is another link that may help:

http://tinyurl.com/4vfe57

MrVideo

docwalker wrote:

Can you check to see if you are staying logged in? If you are having cookie issues with CA, it could be causing some of what you describe.

Here's the 10 step action plan that adds SmugMug to the CA trusted sites:

* 1. right-click on the CA icon, point to CA Personal Firewall and
select 'open CA Personal Firewall'
* 2. click on the big 'Privacy' icon in the left column
* 3. make sure the 'Internet Browser Protection' tab on top of the
settings screen is selected
* 4. click on 'manage sites'
* 5. click on the 'add' symbol
* 6. enter smugmug.com in the url field
* 7. click ok
* 8. make sure you see 6 green checkmarks for smugmug.com
* 9. click on close
* 10. close the CA Personal Firewall window and enjoy using your
SmugMug galleries
* If you encounter any custom domain name that uses SmugMug as well
without smugmug.com in the url, repeat the steps I gave you for
this address as well to add the site to your trusted sites. That
should fix the issues you had with the software.blocking feature
was causing the the images not to load.
* http://www.dgrin.com/showthread.php?p=554141#post554141

Here is another link that may help:

http://tinyurl.com/4vfe57

Thanks, I will try and see what happens.

It is very frustrating not to be able to post my photos.

Take Care!