Web.com hosting, CNAME Setup

AcornAcorn Registered Users Posts: 13 Big grins
edited January 31, 2010 in SmugMug Support
Hello, I'm trying to set up the CNAME. Unfortunately there is no tutorial for web.com hosting. But regardless I think I am in the right place. I don't know which info goes where. So I'll simulate the dialog box for you, below. The __________ indicate text boxes that need to be filled in.

Type: CNAME
Name: ________________.acornstudios.ifo
Resolves To:_________________ (Domain or subdomain in example.com format)


Time To Live: (Drop Down): 30 Min/1 Day/1 Hour/1 Week/


In the help blurb it says:
CNAME record

A CNAME record allows you to set up a subdomain and point it to your original domain or to a different domain or subdomain entirely.

Both domains (hostnames) point to the IP address to which the target domain hostname is assigned (via its A record).

To point a subdomain to an IP address, use an A record.

EDIT

Okay, 20 minutes later. I think I figured it out. But its not working. I know I got all the settings right, but I noticed that at the bottom it says:

acornstudios.info NS ns3.hosting4u.net 1 day
acornstudios.info NS ns2.hosting4u.net 1 day
acornstudios.info NS ns3.hosting4u.net 1 day

So, my guess is that the name servers are somewhere else. Anybody know how to get them over to web.com?

Comments

  • AcornAcorn Registered Users Posts: 13 Big grins
    edited January 30, 2010
    Bump
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited January 31, 2010
    Leave the nameservers as they are unless your domain host advises you to change them to something else. But, if they tell you to point them at SmugMug, don't. We do not have nameservers that you can use.

    You need this:

    Type: CNAME
    Name: ______www______.acornstudios.ifo
    Resolves To:_domains.smugmug.com_ (Domain or subdomain in example.com format)

    Type: ARecord (if they allow it)
    Name: _(blank, @, or whatever they allow)_.acornstudios.ifo
    Resolves To:__208.79.45.23__ (Domain or subdomain in example.com format)

    For the A record, it really just depends on what the domain host allows. GoDaddy and most other domain hosts use the @ sign to designate an empty name. There are some others that allow you to save a blank field. It just depends on how they do it.
    SmugMug Support Hero
    http://help.smugmug.com
  • AcornAcorn Registered Users Posts: 13 Big grins
    edited January 31, 2010
    Ok. Well I don't want the entire domain name to point to smugmug. As I have another site there as well.
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited January 31, 2010
    Then set a subdomain. Pick any word you want and replace the www in my example. You only need the CNAME record for the subdoamin. Ignore the A record part. for example use galleries.acornstudios.ifo or something similar. It is totally up to you.
    SmugMug Support Hero
    http://help.smugmug.com
  • AcornAcorn Registered Users Posts: 13 Big grins
    edited January 31, 2010
    Ok. Thanks!
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