Unable to open photos from keyword galleries in Lightbox

Malte

http://malte.smugmug.com/keyword/australia-cate

When clicking to go to Lightbox it goes into perpetual loading.

When I click "See photo in original gallery" I get "Sorry, that gallery doesn't seem to exist".

The keyword gallery also seems to have trouble switching viewing styles.

Malte

jfriend

I don't see any public keyworded images. Are your galleries public and not password protected with Smugmug indexing enabled?

Malte

jfriend wrote:

I don't see any public keyworded images. Are your galleries public and not password protected with Smugmug indexing enabled?

This is with me logged in, has worked before. I see the images (the return of the keyword search) in both Thumbnails and Smugmug viewing styles, I just can't go to Lightbox.

Malte

Malte

Malte wrote:

This is with me logged in, has worked before. I see the images (the return of the keyword search) in both Thumbnails and Smugmug viewing styles, I just can't go to Lightbox.

Malte

Just tried this on non-passworded images, same result.

http://malte.smugmug.com/keyword/public

Malte

Malte

Is this happening to anyone else?

Malte

photosandtext

Yes, I'm seeing the same thing. I sent an email to Smugmug support about it, I'm sure they'll have it fixed soon.

gluwater

Hey guys this looks like a bug that is only affecting Keyword Galleries. It's been bugged and hopefully we'll get a fix soon. If you notice this with any other galleries beside keyword galleries please reply here and let me know.

dmc

me too... easy to replicate.

click on one of your keyword links

(pics appear in smugmug view)

click on the pic in smugmug view (to open it in lightbox)

did it work for you?

just hangs for me. (notice the word 'null' in the url when it is hanging)

Andy

dmc wrote:

me too... easy to replicate.

click on one of your keyword links

(pics appear in smugmug view)

click on the pic in smugmug view (to open it in lightbox)

did it work for you?

just hangs for me. (notice the word 'null' in the url when it is hanging)

we'll have the fix on live site soon, sorry for the delay.

dmc

Andy wrote:

we'll have the fix on live site soon, sorry for the delay.

gblotter

I'm hitting this same problem (reproduced in both IE7 and Firefox). Did it get fixed?

Examples of the problem here:

http://www.blotter.info/keyword/garth#635767685_5ehAg

tries unsuccessfully to go here for lightbox viewing

http://www.blotter.info/keyword/garth#0_null-A-LB

What's that null thing in the lightbox URL?

Andy

gblotter wrote:

I'm hitting this same problem (reproduced in both IE7 and Firefox). Did it get fixed?

Examples of the problem here:

http://www.blotter.info/keyword/garth#635767685_5ehAg

tries unsuccessfully to go here for lightbox viewing

http://www.blotter.info/keyword/garth#0_null-A-LB

What's that null thing in the lightbox URL?

Hey guys, sorry - it's fixed internally and not yet pushed live. Hopefully very, very soon.

dmc

Andy wrote:

Hey guys, sorry - it's fixed internally and not yet pushed live. Hopefully very, very soon.

The recent release notes shows this bug being fixed, but it isn't working for me

Last but not least, we brushed up the site with a slew of bug fixes:

* We tightened up the layout of our recently-added Sales Tax tool, so things should look neater in that space. You can also enter tax rates with up to three decimal places.
* Keyworders rejoice! Editing keywords now won’t unexpectedly clear them.
* Keywords links work properly from the lightbox again. (Whoops)

richW

dmc wrote:

The recent release notes shows this bug being fixed, but it isn't working for me

Sorry, dmc. It does look to be broken again.
{JT} is working on the new fix and he hopes to have it on the Live site soon.