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Some photos are now gone

JovesJoves Registered Users Posts: 200 Major grins
edited February 11, 2010 in Bug Reporting
OK some of my photos are totally gone from the site. Some in one of my unlisted gallery are red exes. THis is the seond time this has happened after an update.
I shoot therefore Iam.
http://joves.smugmug.com/

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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited February 8, 2010
    I am sorry that this is happening. I will be happy to take a look. Can you link me to the galleries where this is happening? Is it the same photos as before?
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    JovesJoves Registered Users Posts: 200 Major grins
    edited February 8, 2010
    http://joves.smugmug.com/Other/General/4730609_oeHuh#721113707_qUAr9
    Lost 2 in this one which is my public gallery and, I reloaded them last time. This time it was differrent photos.
    I shoot therefore Iam.
    http://joves.smugmug.com/
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited February 8, 2010
    I took a look at that gallery and the photos are loading for me. Can you try clearing your browser cache and reload the page to see if that pulls the latest version? It may be that the local CDN is out of date and needs to be refreshed.
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    http://help.smugmug.com
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    JovesJoves Registered Users Posts: 200 Major grins
    edited February 8, 2010
    Did that but 3 of the ones I had loaded have disappeared totally.
    I shoot therefore Iam.
    http://joves.smugmug.com/
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited February 9, 2010
    are they totally gone or are you seeing red X's like you mentioned earlier? I am a little confused now. I am seeing the photos like this: 20100209-pyjyg66cw3u49ge1uej67cnn8i.jpg

    I just need to understand now what you are seeing. or not seeing.
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    JovesJoves Registered Users Posts: 200 Major grins
    edited February 9, 2010
    The Red exes are in another gallery that Im not as conderned with. THis gallery has photos that have totally disappeared. What you have posted is my first page the missing were on page2.
    I shoot therefore Iam.
    http://joves.smugmug.com/
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited February 11, 2010
    Here is what I see on your second page of the gallery: 20100211-e98ykc4ecy8gusc2uqswsangxm.jpg

    I am not sure if we can identify what is missing. When did you upload the missing photos?
    SmugMug Support Hero
    http://help.smugmug.com
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