too many bytes received?

babygodzillababygodzilla Registered Users Posts: 184 Major grins
edited February 8, 2010 in SmugMug Support
A few of my large (10MB++) failed to upload with the message "too many bytes received."

What does this mean and how to fix it?

Thanks!

Comments

  • denisegoldbergdenisegoldberg Administrators Posts: 14,404 moderator
    edited February 8, 2010
    How much larger than 10 megabytes? See http://www.smugmug.com/help/upload-photos for size limitations.

    --- Denise
    https://www.denisegoldberg.com ... https://denise.smugmug.com

    Musings & ramblings at https://denisegoldberg.blogspot.com
  • babygodzillababygodzilla Registered Users Posts: 184 Major grins
    edited February 8, 2010
    denisegoldberg wrote:
    How much larger than 10 megabytes? See http://www.smugmug.com/help/upload-photos for size limitations.

    --- Denise

    hmm ok... that may be the answer I'm looking for. Some are slightly larger like 12.9 MB, some are quite a bit larger like 15-16 MB. I will try to render them as smaller files and see if that helps.

    Thanks very much
  • babygodzillababygodzilla Registered Users Posts: 184 Major grins
    edited February 8, 2010
    babygodzilla wrote:
    hmm ok... that may be the answer I'm looking for. Some are slightly larger like 12.9 MB, some are quite a bit larger like 15-16 MB. I will try to render them as smaller files and see if that helps.

    Thanks very much

    Actually I'm not sure that's the problem anymore. I took a look at my logs and there are many "Wrong bytes received" errors, even for files are that are as small as 1 MB. Most of my files are between 5-10 MB and they uploaded fine, but there's about 1/3 that just refuses to be uploaded and I don't understand why. They are of varying sizes.

    Btw all of these pictures uploaded to Facebook just fine. not sure if that helps at all to know.
  • Ann McRaeAnn McRae Registered Users Posts: 4,584 Major grins
    edited February 8, 2010
    Hi

    Which uploader? Any anti virus software?

    If you are using the Simple Uploader, the two things to check first are that you have up to date Java and are not using AVG9 antivirus. Write the heroes for specifics.

    ann
    babygodzilla wrote:
    Actually I'm not sure that's the problem anymore. I took a look at my logs and there are many "Wrong bytes received" errors, even for files are that are as small as 1 MB. Most of my files are between 5-10 MB and they uploaded fine, but there's about 1/3 that just refuses to be uploaded and I don't understand why. They are of varying sizes.

    Btw all of these pictures uploaded to Facebook just fine. not sure if that helps at all to know.

    My Galleries     My Photography BLOG
    Ramblings About Me
  • babygodzillababygodzilla Registered Users Posts: 184 Major grins
    edited February 8, 2010
    Hi,

    Thanks for your reply. I've tried multiple uploaders. I'm on Mac and used

    1. Simple uploader on Firefox 3.x
    2. MacDaddy 3.0.4 (510)
    3. Plugin on iPhoto

    All with the same results. By the way I did a line test and this is the results:

    0% loss latency 243ms

    Let me know if that means anything other than a slow connection.

    Thanks
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