Printer ICC Profile question

TEWMOM

I recently ordered prints from EZPRINT and they were just plain awful. The colors were not right, the photos were not sharp. When I printed the same image on my Epson R1900 they matched my expectations. Additionally the paper was really cheap, very thin. I typically print on Epson's premium luster paper.

Needless to say I am very disappointed with this service. Has anyone else experienced issues, perhaps Bayphoto would have been a better vendor to use. Is there an ICC Profile that I should be using when I send these out to print?

Please help!

angevin1

TEWMOM wrote:

I recently ordered prints from EZPRINT and they were just plain awful. The colors were not right, the photos were not sharp. When I printed the same image on my Epson R1900 they matched my expectations. Additionally the paper was really cheap, very thin. I typically print on Epson's premium luster paper.

Needless to say I am very disappointed with this service. Has anyone else experienced issues, perhaps Bayphoto would have been a better vendor to use. Is there an ICC Profile that I should be using when I send these out to print?

Please help!

Did you contact SM's help desk?? The only time this has happened to me, I had an uncalibrated Monitor, and the prints came back dark. They fixed them for me, sent new ones to me, and didn't charge me extra. help@SmugMug.com

EZ used to have an ICC profile you could download from their site, but I found that calibrating the monitor was my biggest issue~ Also, you can choose to "AUTO" color correct the photos from your COntrol panel/Settings menu.

richW

TEWMOM wrote:

I recently ordered prints from EZPRINT and they were just plain awful. The colors were not right, the photos were not sharp. When I printed the same image on my Epson R1900 they matched my expectations. Additionally the paper was really cheap, very thin. I typically print on Epson's premium luster paper.

Needless to say I am very disappointed with this service. Has anyone else experienced issues, perhaps Bayphoto would have been a better vendor to use. Is there an ICC Profile that I should be using when I send these out to print?

Please help!

Sorry about your order not printing as well for you. Could you send the order number to the Help Desk and we'll have one of the House Pros check on it for you. http://www.smugmug.com/help/emailreal

I haven't had any issues with the paper myself, we use Kodak Edge and Endura Paper: http://wiki.smugmug.net/display/SmugMug/Kodak+Edge+and+Endura+Paper+Specs

We do have the ICC profiles available for you, both are on this page: http://www.smugmug.com/help/display-color

Bay Photo's hand correction is a great way to print http://www.smugmug.com/help/choice-of-printing-labs