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firefox slideshow error: The timer delay specified is out of range

dirtbikejunkiedirtbikejunkie Registered Users Posts: 54 Big grins
edited February 11, 2010 in Bug Reporting
Windows XP
firefox ver 3.5.7

steps: go to any gallery (trav.smugmug.com), click show off. the following error occurs:

784866648_zH4bA-L.jpg

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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited February 11, 2010
    I am sorry to see that you are having trouble. I am not seeing that error when I visit your site. I see that you are using Flash 9. Can you try updating to Flash 10 and see if you get the same error? It might help.
    SmugMug Support Hero
    http://help.smugmug.com
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    dirtbikejunkiedirtbikejunkie Registered Users Posts: 54 Big grins
    edited February 11, 2010
    docwalker wrote:
    I am sorry to see that you are having trouble. I am not seeing that error when I visit your site. I see that you are using Flash 9. Can you try updating to Flash 10 and see if you get the same error? It might help.

    I can't upgrade to flash 10 right now, I am stuck using flash 9 currently for other products I use.

    I didn't have this issue prior to recent smugmug upgrades. I suspect it is something to do with flash version as I don't have the problem on other computers which I think are running flash 10.

    Does smugmug require flash 10?
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited February 11, 2010
    We don't require it but we do recommend using the latest version when possible.
    SmugMug Support Hero
    http://help.smugmug.com
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