300 - 600 Meg HD Movie upload problem.

Cousin MadnessCousin Madness Registered Users Posts: 79 Big grins
edited February 24, 2010 in Bug Reporting
Any resolve to the issue regarding 300 - 600 Meg HD Movies not showing up in the galleries?

After converting them to H.264, then a 3 hour upload it is kinda frustrating after all that work that I can't see it on my beloved site :scratch


Martin.
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Comments

  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited February 13, 2010
    Martin,

    We are still investigating to see what is happening. Hopefully we can figure it out soon. I am not happy about it either.

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited February 24, 2010
    I think we may have gotten this one squashed. Can you try it now and see if your video will process after a new upload? Thanks. --Doc
    SmugMug Support Hero
    http://help.smugmug.com
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