Help! Unable to upload pictures...

JAG

I was at my site doing some clean up in one album...and when I was on the delete page..the buttons for select/deselect and delete were not showing. Although the actions where there if you hoovered in the right place. It followed through when I clicked where the button should have been. Then I went to upload some new pics for a client to this same album and the uploader (simple) would not come up. I got this error...

Java Plug-in 1.6.0_17
Using JRE version 1.6.0_17-b04 Java HotSpot(TM) Client VM
User home directory = C:\Users\Joyce

---

c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>

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load: class uploader/UploadApplet not found.
java.lang.ClassNotFoundException: uploader.UploadApplet
at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed:http://www.smugmug.com/photos/uploader/UploadApplet.class
at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
... 7 more
Exception: java.lang.ClassNotFoundException: uploader.UploadApplet
load: class uploader/UploadApplet not found.
java.lang.ClassNotFoundException: uploader.UploadApplet
at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed:http://www.smugmug.com/photos/uploader/UploadApplet.class
at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
... 7 more
Exception: java.lang.ClassNotFoundException: uploader.UploadApplet


Then my whole site disappeared except a list of links and a few thumbnails. Then it all came back again in a new browser. I went back to try and upload pictures and got this error a second time. I like the simple downloader...and would like it to not be disabled. Please help!

JAG

what is going on? I just went back and tried a 3rd time and its working. So maybe smugmug was having a glitch? I guess its true that the 3rd times a charm.

SamirD

Depending on how much you've been using the simple uploader, it will crash. I've found that when it crashes depends on your cpu and memory. I've never been able to sustain more than 10 simultaneous uploads on my fastest system, an hp dc5750 running xpp with 1gm ram.

Once you reboot, the problem goes away.