SmugMug Dropping Keyword Search ?

voicelitvoicelit Registered Users Posts: 343 Major grins
edited March 7, 2010 in SmugMug Support
Is it true that SmugMug is dropping the Keyword Search. I was told that that before dropping it, D-grin has already stopped answering any questions about it on their forum. Sad, it seemed pretty helpful to me: at least it was somewhat better than the hopeless Smug Search which couldn't let you click through its' results without constantly whisking you off to the gallery each result was from. Still, Keyword Search seemed to be impossible to customize in anyway and suffered from a lack of anyone wanting to help with it on the forums. Well, Search issues have never been SmugMug's strong point.
Any thoughts on the demise of Keyword Search ?

Marty
(dotfur.com)

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited February 23, 2010
    voicelit wrote:
    Is it true that SmugMug is dropping the Keyword Search.
    No.
    I was told that that before dropping it, D-grin has already stopped answering any questions about it on their forum.
    Really? If you ever have a question unanswered, it can be for lots of reasons: 1) folks didn't understand it; 2) it's in the wrong place; 3) SmugMug didn't see it

    Dgrin is a community forum. Our official, never-miss support is at our help desk, where we answer questions 365 days a year.
    Sad, it seemed pretty helpful to me: at least it was somewhat better than the hopeless Smug Search which couldn't let you click through its' results without constantly whisking you off to the gallery each result was from. Still, Keyword Search seemed to be impossible to customize in anyway and suffered from a lack of anyone wanting to help with it on the forums. Well, Search issues have never been SmugMug's strong point.
    Any thoughts on the demise of Keyword Search ?

    Marty
    (dotfur.com)
    What issues are you having - can you be specific, exact an precise with links and such so we can help?

    Moving to SmugMug Support forum, this isn't customizing :)
  • voicelitvoicelit Registered Users Posts: 343 Major grins
    edited March 7, 2010
    Questions about Search
    The "search" function that I think is called "smugSearch," or what ever is the search function that's NOT "Keyword" Search: can not be clicked through from one result to the next . In "keyword " search, you get a bunch of results that you can click through from one result to the next; in the other search, a click on any result takes you to the original gallery of that result: then you must find the result/photo on that page : then get back to the search results page again to continue . Is there any way to change the Non keyword search function (smugsearch?) to behave the way the key word search function works?
    Why? 1st: Keyword search does not bring up categories and sub-categories in its' results; 2nd: Keyword Search doesn't search one gallery at a time ( the gallery you happen to be in) the way the other search (smugsearch?) does.
    I wish there was a way to make what I think is called SmugSearch to function like Keyword Search as far as not always being taken to the photo's original gallery. Just click through from one result to the next.
    Or : is it possible to have Keyword Search search one gallery at a time. The gallery from where you start the search. And: only search my whole site when used on my homepage?

    Marty. (voicelit)
    dotfur.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 7, 2010
    Marty, please write our Support Heroes (ATTN: RichW) and let us help you directly from the help desk. Thanks!
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