CNAME frustration help

Bear Dale

Hi all,

First up I'm not the most fluent with webpages ect.

Ok, I set it up through my domain host using CNAME so that my domain pointed to Smugmug.

Problems -

1. It came up http:/fotoworx.me NOT http:/www.fotoworx.me

2.cPanel no longer worked on fotoworx for me.

3. All pages that I had uploaded to http:/www.fotoworx.me disappeared.

Did I do something wrong?

docwalker

1. If one version is working and the other is not, it means that you are missing either the www CNAME pointed at domains.smugmug.com or the @ A record pointed at 208.79.45.23 both need to be setup for the domain to work correctly.

2. I am not sure why that is. You should still be able to use that. You may want to contact your domain host for assistance.

3. A domain can only point at one set of servers. When you pointed the domain at your SmugMug account, that broke the connection to the other pages. In order to access them, you would need to setup a subdomain. That is how you connect a domain to more than one location. You can either keep the www and non www versions pointed at your SmugMug account, then point a subdomain of something like otherpages.yourdomain.com at the other stuff. Or point the www and non www back at your other pages if you want them to be the main site and create a subdomain of smugmugstuff.yourdomain.com to point at SmugMug. How you set that up is totally up to you. The otherpages and smugmugstuff are wildcards. You can put in there anything you want. But the domains.smugmug.com in the CNAME destination must be exactly written for it to work.

Bear Dale

Thank you very much Doc for the detailed response.