Gallery public, but it's not....

M38A1M38A1 Registered Users Posts: 1,317 Major grins
edited March 15, 2010 in SmugMug Support
I'm stumped on why a gallery displayed a week or so ago, now it's gone from view. The gallery photos are still there, but the only way to get to them is a link I had provided a week ago, or the "add" pictures function to locate it and then view from there.

Here's where the pictures are:
http://m38a1.smugmug.com/Photography/20100227-South-Congress-Ave/11408639_8Btap#801956278_9xykV

And they should be listed within this gallery, but aren't anymore.
http://m38a1.smugmug.com/Photography

Here's some settings that show it should be there:

Essentials
Title: 20100227 South Congress
Category: Photography
URL Preview: http://m38a1.smugmug.com/Photography/20100227-South-Congress-Ave/11408639_8Btap/
http://m38a1.smugmug.com/gallery/11408639_8Btap
NiceName: 20100227-South-Congress

The gallery is set to Public

What has changed and how do I get this gallery to display again?

.

Comments

  • M38A1M38A1 Registered Users Posts: 1,317 Major grins
    edited March 8, 2010
    Smugmug support responded and said there might be a little bug if this happens again. They've seen several instances popup in the past few days. An "Arrange" of the galleries gets it right back.

    .
  • Hog LegHog Leg Registered Users Posts: 105 Major grins
    edited March 13, 2010
    Same problem
    M38A1 wrote:
    Smugmug support responded and said there might be a little bug if this happens again. They've seen several instances popup in the past few days. An "Arrange" of the galleries gets it right back.

    .
    I'm having the exact same problem except "Arrange" does not solve the problem. Can some one help with this issue?

    I have a couple of Galleries that are problems. Here is one example: http://www.tonyspic.com/Nature/Donna-Dickerson-E-mail-me-for/8015477_BNmit#521463549_Vs3Xq

    Tony
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 14, 2010
    Hog Leg wrote:
    I'm having the exact same problem except "Arrange" does not solve the problem. Can some one help with this issue?

    I have a couple of Galleries that are problems. Here is one example: http://www.tonyspic.com/Nature/Donna-Dickerson-E-mail-me-for/8015477_BNmit#521463549_Vs3Xq

    Tony
    Please write our Support Heroes thanks.
  • BobaloooBobalooo Registered Users Posts: 5 Beginner grinner
    edited March 14, 2010
    I had this same problem...but it seems to have been resolved by "arranging" the galleries. Let's hope, anyhow.. :)
  • Hog LegHog Leg Registered Users Posts: 105 Major grins
    edited March 15, 2010
    Bobalooo wrote:
    I had this same problem...but it seems to have been resolved by "arranging" the galleries. Let's hope, anyhow.. :)
    I heard back from the Support Hero's. Great bunch by the way. The solution to my problem was to add a photo to the affected galleries. After the gallery updated the gallery would then display correctly. They are not sure what is causing this but they are trying to track it down.

    Tony
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