How to share with Facebook

GadgetRickGadgetRick Registered Users Posts: 787 Major grins
edited March 20, 2010 in SmugMug Support
So I just tried sharing a gallery on my FB account. I clicked, "Open a new window and log into FB." It didn't seem to do anything. Then it came back with the, "Share on FB," button. But it tells me I'm not allowed to share on FB. I'm guessing I have to tell FB it's ok to share stuff from SM but I don't know how.

Any help?

Thanks.

Comments

  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited March 14, 2010
    Hi Rick,

    You do have to establish that sharing photos is trusted before Facebook will allow it. What I do is log into Facebook, stay logged in. Now, navigate to your SmugMug account and login. Then go to the photo and try to share it. You should get the challenge to allow posting of the photos. Accept that and it should process. Sometimes this does get mucked up and you have to go to Facebook and revoke access before it will allow you to reconnect it. The key is to be logged in at both locations so that the connection can be made.

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
  • GadgetRickGadgetRick Registered Users Posts: 787 Major grins
    edited March 14, 2010
    docwalker wrote:
    Hi Rick,

    You do have to establish that sharing photos is trusted before Facebook will allow it. What I do is log into Facebook, stay logged in. Now, navigate to your SmugMug account and login. Then go to the photo and try to share it. You should get the challenge to allow posting of the photos. Accept that and it should process. Sometimes this does get mucked up and you have to go to Facebook and revoke access before it will allow you to reconnect it. The key is to be logged in at both locations so that the connection can be made.

    --Doc
    That's how I did it but nothing came up to ask for my permission like I've seen before. Any way to, "force," it to ask me?

    Thanks.
  • GadgetRickGadgetRick Registered Users Posts: 787 Major grins
    edited March 14, 2010
    Trying again but it's not letting me. Just gives me the, "Share on Facebook," button but, when I click on it, nothing happens. Tried logging out and back in (on SM). Scratching my head on this one...
  • GadgetRickGadgetRick Registered Users Posts: 787 Major grins
    edited March 14, 2010
    Ok, got it to (at least) try and post to Facebook but it keeps telling me the application doesn't have permission. How do I get to the application on Facebook to give it permission? I looked all over but can't find it. I found a SM import app, which I gave permission to but it seems to only allow me to import from within FB and it doesn't seem to make much sense anyway.

    Any help is greatly appreciated!
  • gfw123gfw123 Registered Users Posts: 41 Big grins
    edited March 15, 2010
    Safari?
    GadgetRick wrote:
    Ok, got it to (at least) try and post to Facebook but it keeps telling me the application doesn't have permission. How do I get to the application on Facebook to give it permission? I looked all over but can't find it. I found a SM import app, which I gave permission to but it seems to only allow me to import from within FB and it doesn't seem to make much sense anyway.

    Any help is greatly appreciated!

    Just to let you know, I have never been able to post to FaceBook using Safari. So, if you are using that then try using Chrome or Firefox to post, that works for me.

    --greg.
  • GadgetRickGadgetRick Registered Users Posts: 787 Major grins
    edited March 15, 2010
    gfw123 wrote:
    Just to let you know, I have never been able to post to FaceBook using Safari. So, if you are using that then try using Chrome or Firefox to post, that works for me.

    --greg.
    Yeah, they just sent me to FF but I HATE HATE HATE FF and love my Safari. I really hope they get it working. FF is slow and, well, sucks. Safari is FAST and, well, doesn't suck.

    Thanks.
  • scotticusscotticus Registered Users Posts: 159 Major grins
    edited March 19, 2010
    The best thing to do is to submit a ticket to the help desk letting us know you're having a problem. Mention in there that you were speaking with me, so they know to let me know. Then, hit this URL:
    http://www.smugmug.com/services/besocial/enabledebug.mg

    And then try to post again.

    This will put you in debug mode, and send me the data from FaceBook when you try to post. That will help us figure out where the problem is.

    Thanks for your patience,
    Scott.
  • GadgetRickGadgetRick Registered Users Posts: 787 Major grins
    edited March 19, 2010
    scotticus wrote:
    The best thing to do is to submit a ticket to the help desk letting us know you're having a problem. Mention in there that you were speaking with me, so they know to let me know. Then, hit this URL:
    http://www.smugmug.com/services/besocial/enabledebug.mg

    And then try to post again.

    This will put you in debug mode, and send me the data from FaceBook when you try to post. That will help us figure out where the problem is.

    Thanks for your patience,
    Scott.
    Was working with someone. They confirmed the app doesn't support Safari. I would like to see Safari support. Should I still do this? If so I'll gladly do it.

    Thanks.
  • scotticusscotticus Registered Users Posts: 159 Major grins
    edited March 19, 2010
    GadgetRick, it should work just fine in safari.
  • GadgetRickGadgetRick Registered Users Posts: 787 Major grins
    edited March 19, 2010
    scotticus wrote:
    GadgetRick, it should work just fine in safari.
    It most definately doesn't for me and a few others commented they had problems as well. I guess I should try the debugging?
  • scotticusscotticus Registered Users Posts: 159 Major grins
    edited March 19, 2010
    Yeah, try the debugging, it will at least give me some data to work with to see what the problem is.
  • GadgetRickGadgetRick Registered Users Posts: 787 Major grins
    edited March 19, 2010
    scotticus wrote:
    Yeah, try the debugging, it will at least give me some data to work with to see what the problem is.
    Ok, I'll do that as soon as I have a chance. Should be in the next day or two?
  • intophotosintophotos Registered Users Posts: 7 Big grins
    edited March 20, 2010
    Does anyone know exactly how to embed a Smugmug slideshow or badge into Facebook's FBML?

    Thanks in advance
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