SmugVault Rendering
SteveMoomtaz
Registered Users Posts: 1 Beginner grinner
I'm a newbie and recently signed up from SmugVault.
I uploaded a few small TIFF files and PSD files to test it out. Then, I checked "YES" in the box, "Create visual previews when we can:?" But ...
When I visit the gallery to where I saved the images, I find the following:
1) picture of the vault (ie., no JPG rendering)
2) when I click on the vault, at the top of the screen it says: loading ... (but nothing ever happens).
My question: am I doing something incorrect?
Thanks,
-steve.
I uploaded a few small TIFF files and PSD files to test it out. Then, I checked "YES" in the box, "Create visual previews when we can:?" But ...
When I visit the gallery to where I saved the images, I find the following:
1) picture of the vault (ie., no JPG rendering)
2) when I click on the vault, at the top of the screen it says: loading ... (but nothing ever happens).
My question: am I doing something incorrect?
Thanks,
-steve.
0
Comments
No worries, we'll get ya sorted out - If you'd be kind enough to shoot an email to the help desk including a direct link/URL to the gallery/image, we'll go in and take a look -
Send the email to help@smugmug.com
Feel free to put my name in the subject line -
Standing by -
Sean