Comments not showing on my galleries ?

OnreyOnrey Registered Users Posts: 188 Major grins
edited August 18, 2005 in SmugMug Support
Good evening, I'm hopeing for some fast help here :D

I just uploaded five photos from a even from this weekend and someone has already left me about 8 comments on them. Several mos ago I had a friend tell me they left a comment for me but I never could find it and never thought about it again until right now :dunno.

I have leave comments selected to allow them but they dont show up anywhere, where or how do I view them ?

Thanks much,
Brad
Brad Fite :D
www.fitephotography.com
Canon 1D MkIIN, Canon 50D, Canon 300 f/2.8L, Canon 70-200 f/2.8L, Canon 24-70 f/2.8L, Canon 85 f/1.8, Canon 1.4 Extender,
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Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 8, 2005
    look in your control panel and see all your comments. perhaps you have comment approval enabled?
  • OnreyOnrey Registered Users Posts: 188 Major grins
    edited August 8, 2005
    Andy, wow that was fast, I should have expected that with all the good folk here.

    I'm not sure Any, I saw a (number) stateing i had some comments in my control panel but i didnt see the comments, I do have it where I am e-mailed when I get a comment, but just cant see or find them anywhere. I have seen comments on other SM users sites. So Im still not sure what to do.

    I check my prefrences for my galeries and comments are enabled ne_nau.gif

    Thanks
    Brad
    Brad Fite :D
    www.fitephotography.com
    Canon 1D MkIIN, Canon 50D, Canon 300 f/2.8L, Canon 70-200 f/2.8L, Canon 24-70 f/2.8L, Canon 85 f/1.8, Canon 1.4 Extender,
    Canon 580 & 420 Flash, Pocket Wizards,
    Alien Bee 800, Other misc stuff
  • OnreyOnrey Registered Users Posts: 188 Major grins
    edited August 8, 2005
    Ok, I officially feel stupid nowrolleyes1.gifa simple click on the (Number of comments) showed me the comments, But why do they not show up on the actual gallery like I have seen on other SM accounts ?

    Again thanks,

    Brad
    Brad Fite :D
    www.fitephotography.com
    Canon 1D MkIIN, Canon 50D, Canon 300 f/2.8L, Canon 70-200 f/2.8L, Canon 24-70 f/2.8L, Canon 85 f/1.8, Canon 1.4 Extender,
    Canon 580 & 420 Flash, Pocket Wizards,
    Alien Bee 800, Other misc stuff
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 8, 2005
    Onrey wrote:
    Ok, I officially feel stupid nowrolleyes1.gifa simple click on the (Number of comments) showed me the comments, But why do they not show up on the actual gallery like I have seen on other SM accounts ?

    Again thanks,

    Brad

    like i said :D becuase i think you have comment approval enabled. so you haven't likely approved any of the comments that have been left.

    i left a comment on this pic
  • OnreyOnrey Registered Users Posts: 188 Major grins
    edited August 8, 2005
    lOL Poppa Wheelie eh ? I noticed at the top it said " Enable Comment Approval" So I just clicked it and now says " Disable comment approval" Was it set right the first time or should I leave as is now?

    Thanks for taking the time to help me

    Brad
    Brad Fite :D
    www.fitephotography.com
    Canon 1D MkIIN, Canon 50D, Canon 300 f/2.8L, Canon 70-200 f/2.8L, Canon 24-70 f/2.8L, Canon 85 f/1.8, Canon 1.4 Extender,
    Canon 580 & 420 Flash, Pocket Wizards,
    Alien Bee 800, Other misc stuff
  • NaturalEyeNaturalEye Registered Users Posts: 74 Big grins
    edited August 16, 2005
    Onrey wrote:
    lOL Poppa Wheelie eh ? I noticed at the top it said " Enable Comment Approval" So I just clicked it and now says " Disable comment approval" Was it set right the first time or should I leave as is now?

    Thanks for taking the time to help me

    Brad
    OK - I am being thick here headscratch.gif I have looked and looked, but I can't find this comment approval switch - can anyone help!

    Gary
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 16, 2005
    NaturalEye wrote:
    OK - I am being thick here headscratch.gif I have looked and looked, but I can't find this comment approval switch - can anyone help!

    Gary

    it's in your control panel, near the top.
  • NaturalEyeNaturalEye Registered Users Posts: 74 Big grins
    edited August 16, 2005
    andy wrote:
    it's in your control panel, near the top.
    Thanks Andy - once the dust has settled here I will go looking :D

    Gary
  • CaptDanCaptDan Registered Users Posts: 13 Big grins
    edited August 18, 2005
    I have a comment display question...

    I have enabled comments and set them to require approval. I received an e-mail a little while ago that a comment had been submitted for one of my photos. I went to the control panel and clicked on the pending approval number. I clicked the button to approve the comment. Several minutes have passed during which time I have refreshed the page multiple times, but the "comments" still shows "0" for this photo and the comment that I approved is not displayed.

    I then clicked "add comment" to this photo and added my own comment. As soon as I submitted that comment, the comments number under the photo displayed as "1" and clicking on the "1" displayed the lady's comment. Returning to the photo page, back to 0 comments, refresh the page, still 0 comments.

    I returned to the control panel and saw that my own comment was now awaiting approval. I approved my own comment. I returned to the page - 0 comments. I refreshed the page - no comments. I clicked to add another comment - the box shows up, I enter the comment, I click save and, voila, it now says I have 2 comments. I click to read the comments and there they both are, the approved comments. I return to the photo page, back to 0 comments. Refresh, still 0 comments...
    I assume that there's an explanation for this but I can't figure out what it isheadscratch.gif ...can anybody help me?

    EDIT: Um, they're showing up now...just some sort of delay while the server processes stuff or something, I guess?

    FURTHER EDIT: Okay, I just finally found in another topic a reference from JT to the initial comment count being displayed incorrectly due to a bug that was to be fixed today. I guess it has now been fixed. Smugmug rocks!
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