custom domain and CNAME

vdotmatrixvdotmatrix Registered Users Posts: 343 Major grins
edited April 8, 2010 in SmugMug Support
I think the help desk is tired of hearing from and i don't blame them....

I am trying to remove the smugmug from my current domain name.

I went to my DNS manager at MYHOSTING.com and got as far as the form attached...what do i fill in the blanks at the bottom.

I already have a website and just switched over to SMUGMUG this weekend...so I am a greenhorn but thoroughly impressed with SMUGMUG.

thanks in advance

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 21, 2010
    we never Tire. Let our expert Doc handle this, I'll email him and make sure he replies here.
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited March 21, 2010
    Hi,

    If you no longer want the domain to point at your old site do this:

    http://img.skitch.com/20100321-xb32qa158dy1iw24hgsq2mdd54.jpg

    If you still want to keep the old site, you need to setup a subdomain. To do that, ignore the above. Add a new CNAME record. Pick what you want in front of the domain like galleries.yourdomain.com Put that word in the zone field. The server would be domains.smugmug.com Click submit.

    Wait a little bit and then go to you control panel settings tab. Enter whatever you created either www.yourdomain.com or the subdomain.yourdomain.com That is what creates the final connection.

    If you have trouble, do contact us on the help desk. We will be happy to help.
    SmugMug Support Hero
    http://help.smugmug.com
  • vdotmatrixvdotmatrix Registered Users Posts: 343 Major grins
    edited March 23, 2010
    Issue Resolevd Thank You All For Your Help!
  • teopaulteopaul Registered Users Posts: 6 Beginner grinner
    edited April 8, 2010
    help needed
    Hi guys,
    I am new to power user section and I am struggling to setup the CNAME on my hosting website.
    I have the following CNAME record on my site:
    Name TTL Class Type Record
    www.teofoto.ro 14400 IN CNAME domains.smugmug.com
    The custom domain name is set to www.teofoto.ro in the smugmug control panel page.
    When I type www.teofoto.ro in the web browser I still see the default page of teofoto.ro instead of my smugmug account.
    Can you tell me what I do wrong?
    Thank you.
  • teopaulteopaul Registered Users Posts: 6 Beginner grinner
    edited April 8, 2010
    teopaul wrote:
    Hi guys,
    I am new to power user section and I am struggling to setup the CNAME on my hosting website.
    I have the following CNAME record on my site:
    Name TTL Class Type Record
    www.teofoto.ro 14400 IN CNAME domains.smugmug.com
    The custom domain name is set to www.teofoto.ro in the smugmug control panel page.
    When I type www.teofoto.ro in the web browser I still see the default page of teofoto.ro instead of my smugmug account.
    Can you tell me what I do wrong?
    Thank you.


    Am I crazy or am I crazy?
    It seems that a divine power (user) just made the right connection and now the redirect works.
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