Strange Error

EverythingEverywhereEverythingEverywhere Registered Users Posts: 91 Big grins
edited March 22, 2010 in SmugMug Support
I have an odd error I've been getting with some of my photos.

I have a very photo heavy blog. When I put my Smugmug photos on my blog, I almost always resize the images changing the dimensions in the photo URL as Smugmug lets you do. For almost every image I put online, this works flawlessly.

However, when I post photos from this category (http://travelphotos.everything-everywhere.com/Asia/Cambodia) the images often do not load. It shows up as a broken image. There is an image from Cambodia on the front page of my site right now and about half the time the image appears broken. I've had others verify this on their browsers.

If you open just the photo in a new tab, or refresh the page, the image will usually load. This doesn't happen 100% of the time when you go to view an image. It happens about half the time.

This only happens with images from the galleries in the above category I've linked to.

I have renamed some of the galleries and moved images to new galleries in the Camboda subcategory, so my guess is that might have something to do with it.
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Comments

  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited March 22, 2010
    I'd recommend checking the following settings on the the galleries in that category:
    • Make sure external linking is allowed
    • Make sure that images are not limited in size to something too small
    If those are fine, then please post a couple links that you sometimes have trouble with so we can look at the exact URL construction.
    --John
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  • AllenAllen Registered Users Posts: 10,014 Major grins
    edited March 22, 2010
    The size is set in the single photo box, currently you have Med set. I plugged in L, XL, etc. and they got bigger.
    Al - Just a volunteer here having fun
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  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited March 22, 2010
    Allen wrote:
    The size is set in the single photo box, currently you have Med set. I plugged in L, XL, etc. and they got bigger.
    Where do you see a size setting in the single photo box? I don't see one.
    --John
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  • AllenAllen Registered Users Posts: 10,014 Major grins
    edited March 22, 2010
    jfriend wrote:
    Where do you see a size setting in the single photo box? I don't see one.
    Guess I saw it using WebDev. Don't use it so not sure how they add the photo link.

    Edit: Just checked, selected photo but no way to tell what size you want. Also no way to delete
    the photo other then hiding the box.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited March 22, 2010
    Allen wrote:
    Guess I saw it using WebDev. Don't use it so not sure how they add the photo link.

    Edit: Just checked, selected photo but no way to tell what size you want. Also no way to delete
    the photo other then hiding the box.
    For deleting, you just pick a different photo or hide the whole box in homepage layout. I agree, it looks like there is no control over size.
    --John
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