Missing Gallery in Category List?

SamirDSamirD Registered Users Posts: 3,474 Major grins
edited March 30, 2010 in SmugMug Support
This has only happened to me twice, but maybe someone else has also experience this, so I'm posting up.

I created a gallery like normal, moved some images to it, worked on it. I posted a link on a local website. All good, all normal. Then I had to go check something on the gallery settings, so I looked for it in the category, but no gallery. :scratch

I went back the local website where I posted the link and used that to get to the gallery. I then verified the settings, and everything was set correctly. :scratch

As an experiment, I moved it to another category, and it was there. So I moved it back to the original category (the same one in which it was created), and it's gone again. :scratch

Gallery link:
http://newpics.huntsvillecarscene.com/gallery/11590100_NmUD8

The category where it doesn't show is 'Personal'. It showed when I moved it to 'Huntsville Car Scene'.

This is a strange one. :dunno
Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
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Comments

  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited March 29, 2010
    Well, it happened again. And this time I couldn't find it without a date search. ne_nau.gif

    Here's the gallery link:
    http://newpics.huntsvillecarscene.com/gallery/11667418_wu5c6

    I plan to move it to a sub-category in less than 24hrs and it will probably work there. So any diagnostic work you want me to do will need to be done soon.
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited March 29, 2010
    It just mysteriously appeared. headscratch.gifne_nau.gif
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
  • Rogue 1Rogue 1 Registered Users, Retired Mod Posts: 150 Major grins
    edited March 29, 2010
    SamirD wrote:
    It just mysteriously appeared. headscratch.gifne_nau.gif
    Hi Samir -

    Sorry for any inconvenience - we've got your back - I've sent you an email, feel free to reply to the help desk if you have any further questions -

    Sean
    SmugMug Support Hero
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited March 30, 2010
    Rogue 1 wrote:
    Hi Samir -

    Sorry for any inconvenience - we've got your back - I've sent you an email, feel free to reply to the help desk if you have any further questions -

    Sean
    SmugMug Support Hero
    I'm terribly behind on email, but I happened to catch it. Thank you for the reply.

    I'm going to post the workaround here for anyone else that runs across this:
    "Until then, if it happens again, it looks like performing an 'arrange' on the galleries clears it instantly"
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
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