Oops! The video you've requested was not found

SamirD

I'm getting this message intermittently and sometimes it will still show the still image from the video. If I refresh a couple of times, it may work fine. :scratch

Anyone else having this problem? Maybe this is related to the 'x' problem reported in this thread: http://www.dgrin.com/showthread.php?t=162842

Andy

Samir, please write our Support Heroes ATTN: Doc thanks.

SamirD

Andy wrote:

Samir, please write our Support Heroes ATTN: Doc thanks.

Will do!

Malte

Wow, I thought this had been fixed long ago, seems I'd just enabled external linking.

Malte

Malte

Andy wrote:

Samir, please write our Support Heroes ATTN: Doc thanks.

Is this fixed user by user Andy? Should I write the heroes too?

Malte

SamirD

I was only getting intermittent problems. Once I finished working on the gallery, I published it. I didn't get any complaints from visitors, so I guess it's working fine.

MikeDallas

Me too...
I'm having similar problems. Videos seemed to work fine until today, but today I got a notice from SmugMug that I had to upgrade to the latest Flash player. Now I can't get any videos to play - sometimes I get the Oops, sometimes it'll play a few seconds and then I'll get the oops. Problem exists in both FF3.6 and IE8 under Win7Home.

**Update** When I log out of my site and return as a visitor, I don't have the problems...and now logging back in as the site owner, I can play videos again...so, was there a temporary bug on the site that just happened to resolve itself as I logged out? Or did the act of logging out and returning as a visitor clear my issue?

SamirD

MikeDallas wrote:

I'm having similar problems. Videos seemed to work fine until today, but today I got a notice from SmugMug that I had to upgrade to the latest Flash player. Now I can't get any videos to play - sometimes I get the Oops, sometimes it'll play a few seconds and then I'll get the oops. Problem exists in both FF3.6 and IE8 under Win7Home.

**Update** When I log out of my site and return as a visitor, I don't have the problems...and now logging back in as the site owner, I can play videos again...so, was there a temporary bug on the site that just happened to resolve itself as I logged out? Or did the act of logging out and returning as a visitor clear my issue?

Sounds like this was related to the logging in and out. I usually test on a second computer to see if I truly have an issue. My issue also seems to have went away.

Malte

SamirD wrote:

Sounds like this was related to the logging in and out. I usually test on a second computer to see if I truly have an issue. My issue also seems to have went away.

I too can replicate, but I've logged out and in many many times since this bug was first discovered, so I doubt this fix will last.

Malte