Uservoice (Feedback Forum) not accessible?

WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
edited March 28, 2010 in SmugMug Support
I'm getting an "infected file" and "access denied" type of message tonight on the Uservoice forum. Anyone else getting this? [ETA: the exact message is actually: "accessed file was infected.... Threat blocked!" The threat name is "Exploit Aurora 0-day exploit type 771" ]
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Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 24, 2010
    Sounds like something on your end with your security software or some such, Anna Lisa. The site's working perfectly here:

    http://smugmug.uservoice.com

    Still having issues? ear.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
    edited March 24, 2010
    Andy wrote:
    Sounds like something on your end with your security software or some such, Anna Lisa. The site's working perfectly here:

    http://smugmug.uservoice.com

    Still having issues? ear.gif
    I just tried it for the first time since last night, and no trouble now. I haven't had issues with AVG in the past. There was evidently something it didn't like on the site. Aurora is an old one, isn't it? I vaguely remember something about that going around for awhile. Oh well, anyway... fixed now!
    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
    DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
  • joshuaruddjoshuarudd Registered Users Posts: 1 Beginner grinner
    edited March 28, 2010
    WinsomeWorks wrote:
    I just tried it for the first time since last night, and no trouble now. I haven't had issues with AVG in the past. There was evidently something it didn't like on the site. Aurora is an old one, isn't it? I vaguely remember something about that going around for awhile. Oh well, anyway... fixed now!

    Yes, AVG's antivirus software had incorrectly detected a script on UserVoice's sites as having the Aurora virus. It didn't, and they've since released an update to their software to fix the problem.

    Regards,

    Joshua Rudd
    UX, UserVoice.com
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