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watermarks not appearing on photos

NicciNicci Registered Users Posts: 436 Major grins
edited April 25, 2010 in Bug Reporting
i keep finding weird glitches and i don't know if it is me or smugmug

my watermarks are in my slideshow but not on my photos. please see
http://photos.humansafterall.com/ and tell me if i am doing something wrong?

(firefox 3.6.2)

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    NicciNicci Registered Users Posts: 436 Major grins
    edited March 24, 2010
    this has happened a few times. or if i change the watermark and then apply it to all photos in gallery it will either not apply, or apply to only some. i keep having difficulties with watermarks. the only way i found to resolve is if i start the gallery from scratch, but i shouldn't have to do that, should i?
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited March 25, 2010
    It looks like you had selected HAAWhiteLeft as your watermark when uploading photos. But, that watermark has been deleted. The slideshow may be caching the watermarked image as it is not applied to the photos currently. You need to delete the bad watermarks, then either create a new one or apply the one that is currently valid. That should fix things up.
    SmugMug Support Hero
    http://help.smugmug.com
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    NicciNicci Registered Users Posts: 436 Major grins
    edited March 25, 2010
    That is exactly what I did previous to posting. I deleted the watermark you mentioned. Then I uploaded a new one and applied but it is still is as you see it.
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    NicciNicci Registered Users Posts: 436 Major grins
    edited March 25, 2010
    I just removed watermarking from the slideshow gallery. Then I deleted all watermarks. Watermark is still showing in the slideshow.

    Now I am uploading a new watermark and will apply it to the gallery.

    I did all this before to no avail.
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    NicciNicci Registered Users Posts: 436 Major grins
    edited March 25, 2010
    Hmmm.....looks like it is working this time. Thank you for your help! clap.gif
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited March 26, 2010
    thumb.gif
    SmugMug Support Hero
    http://help.smugmug.com
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    RealitytouristRealitytourist Registered Users Posts: 12 Big grins
    edited April 24, 2010
    I'm having a similar problem. I just created a placeholder gallery (for an upcoming project) and added one photo to it. I tried to watermark it, but the watermark isn't working. I used that same watermark on a gallery last night, so I know it's in the system. Here's the public url

    http://mikekellerphoto.smugmug.com/Dance/2010-rcybe-portraits/

    I wanted to add a photo because I wanted to go ahead and add pricing to the gallery. I've tried removing and then adding the watermark several times, no luck. Looking it at both in FF (as owner) and Chrome (as public visitor).
    Mike
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 24, 2010
    Realitytourist wrote:
    I'm having a similar problem. I just created a placeholder gallery (for an upcoming project) and added one photo to it. I tried to watermark it, but the watermark isn't working. I used that same watermark on a gallery last night, so I know it's in the system. Here's the public url

    http://mikekellerphoto.smugmug.com/Dance/2010-rcybe-portraits/

    I wanted to add a photo because I wanted to go ahead and add pricing to the gallery. I've tried removing and then adding the watermark several times, no luck. Looking it at both in FF (as owner) and Chrome (as public visitor).

    headscratch.gif

    20100424-b7ngg36xkurremsk3nsqgjjpm2.jpg
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    RealitytouristRealitytourist Registered Users Posts: 12 Big grins
    edited April 24, 2010
    Well, all I can say is, I waited quite awhile before posting. Could it be a cache issue?
    Mike
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 24, 2010
    Realitytourist wrote:
    Well, all I can say is, I waited quite awhile before posting. Could it be a cache issue?
    It was 20minutes. And sometimes (rarely) it can take that long.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    BiffbradfordBiffbradford Registered Users Posts: 119 Major grins
    edited April 25, 2010
    Andy wrote:
    It was 20minutes. And sometimes (rarely) it can take that long.

    My watermarks aren't appearing on a couple photos I just uploaded in the last hour. Tried a couple different watermarks ... nada. ne_nau.gif

    www.peloton-pix.com
    Peloton-Pix.Com
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 25, 2010
    Biffbradford wrote:
    My watermarks aren't appearing on a couple photos I just uploaded in the last hour. Tried a couple different watermarks ... nada. ne_nau.gif

    www.peloton-pix.com
    Gallery link please ear.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    BiffbradfordBiffbradford Registered Users Posts: 119 Major grins
    edited April 25, 2010
    Andy wrote:
    Gallery link please ear.gif

    Sure,

    http://www.peloton-pix.com/Road-Racing/2010-Whitnal-Spring-Criterium/11957769_jxtBV
    Peloton-Pix.Com
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 25, 2010
    Biffbradford wrote:
    Sure,

    http://www.peloton-pix.com/Road-Racing/2010-Whitnal-Spring-Criterium/11957769_jxtBV
    which watermark did you apply?
    http://peloton-pix.smugmug.com/homepage/watermarks.mg
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    BiffbradfordBiffbradford Registered Users Posts: 119 Major grins
    edited April 25, 2010
    Andy wrote:
    which watermark did you apply?
    http://peloton-pix.smugmug.com/homepage/watermarks.mg

    I did the "Color star new" and the "PPix Watermark".

    I just changed it to the Smugmug "Proof" to see if that works.
    Peloton-Pix.Com
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    BiffbradfordBiffbradford Registered Users Posts: 119 Major grins
    edited April 25, 2010
    Guess I'm the only one having this problem? I tried another photo in a different album with a fourth watermark. Nothing. ne_nau.gif
    Peloton-Pix.Com
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 25, 2010
    Biffbradford wrote:
    Guess I'm the only one having this problem? I tried another photo in a different album with a fourth watermark. Nothing. ne_nau.gif
    Watermarking is working for me, I'm sorry for the trouble!

    Please please write our Support Heroes and let us help you directly from the help desk. Thanks!
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    BiffbradfordBiffbradford Registered Users Posts: 119 Major grins
    edited April 25, 2010
    Andy wrote:
    Watermarking is working for me, I'm sorry for the trouble!

    Please please write our Support Heroes and let us help you directly from the help desk. Thanks!

    FIXED! thumb.gif

    The sample images I uploaded were 800 x 439. Watermarking does not work unless the image width is > 800 !

    I did not know that.

    Thank you. bowdown.gif
    Peloton-Pix.Com
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