one of my pictures disappeared. now what?

terapixelterapixel Registered Users Posts: 2 Beginner grinner
edited March 25, 2010 in SmugMug Support
http://www.contax.me/Entertainment/Travel/11528247_zZPed#812306565_J3DVo

I saw it perfectly fine few days ago, now it's gone. Other ones are fine. Any clue how to fight this? Thank you.

Comments

  • RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited March 25, 2010
    terapixel wrote:
    http://www.contax.me/Entertainment/Travel/11528247_zZPed#812306565_J3DVo

    I saw it perfectly fine few days ago, now it's gone. Other ones are fine. Any clue how to fight this? Thank you.
    No idea - maybe send a note the help desk and they can get your image fixed.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 25, 2010
    terapixel wrote:
    http://www.contax.me/Entertainment/Travel/11528247_zZPed#812306565_J3DVo

    I saw it perfectly fine few days ago, now it's gone. Other ones are fine. Any clue how to fight this? Thank you.
    We show that you deleted it:

    Status: Delete

    Did you need us to try and recover it?
  • terapixelterapixel Registered Users Posts: 2 Beginner grinner
    edited March 25, 2010
    Andy wrote:
    We show that you deleted it:

    Status: Delete

    Did you need us to try and recover it?

    Thank you, Andy. Yes, please recover it. Looks like some glitch - I didn't delete it (I might make some wrong clicks though).
    One more observation: deleted picture disappears without trace, but this one shows title, but no thumbnail and no picture itself. That's weird.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 25, 2010
    terapixel wrote:
    Thank you, Andy. Yes, please recover it. Looks like some glitch - I didn't delete it (I might make some wrong clicks though).
    One more observation: deleted picture disappears without trace, but this one shows title, but no thumbnail and no picture itself. That's weird.
    Please write our Support Heroes with details and we'll take care of you from the help desk, thanks.
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