Downgrade from Pro to Standard clarification

J.T.

I am contemplating downgrading from pro to standard and couldn't find any specific answers to my questions in this thread.

1. What happens to my custom domain name www.jtcapturethemoment.com if I convert to a standard account? Would it automatically convert to something like smugmug.com ... and then my full name? If so do I have a choice as to what it will be?

2. I have two basic text / header lines on my homepage followed by a header line with numerous tabs. What happens to the header info? Will they be replaced by something with smugmug in it?

3. What will happen to my gallery with videos that I have previously uploaded to? Will they just delete and fall off my site?

4. What will happen to all my images with my custom watermark applied to them? Will they convert to a generic "proof" watermark or disappear completey?

5. Do the options for clients to purchase photos just become disabled once I leave the pro level?

I am considering maybe just downgrading to power from pro but that seems straight forward with what will happen with my site.

Thanks for reading.

Andy

J.T. wrote:

I am contemplating downgrading from pro to standard and couldn't find any specific answers to my questions in this thread.

1. What happens to my custom domain name www.jtcapturethemoment.com if I convert to a standard account? Would it automatically convert to something like smugmug.com ... and then my full name? If so do I have a choice as to what it will be?

you'll use http://nickname.smugmug.com the custom domain will no longer work on SmugMug

2. I have two basic text / header lines on my homepage followed by a header line with numerous tabs. What happens to the header info? Will they be replaced by something with smugmug in it?

Yes, you'll have the SmugMug header only.

3. What will happen to my gallery with videos that I have previously uploaded to? Will they just delete and fall off my site?

No.

4. What will happen to all my images with my custom watermark applied to them? Will they convert to a generic "proof" watermark or disappear completey?

No, but you won't be able to watermark or remove watermarks.

5. Do the options for clients to purchase photos just become disabled once I leave the pro level?

No, you'll have photo available at-cost. Or, turn printing OFF so nobody can purchase.

I am considering maybe just downgrading to power from pro but that seems straight forward with what will happen with my site.

Thanks for reading.

J.T.

Thanks for the quick reply Andy. Just to clarify in question #3, "3. What will happen to my gallery with videos that I have previously uploaded to? Will they just delete and fall off my site? No." ...

Will the videos that are already uploaded into a gallery stay there and be accessible and going forward I won't be able to upload?

As far as power users, are they unable to watermark at all or do they have the ability to use the default watermarks, i.e. proof or smugmug ones.

Thanks

Andy

JT: vids will show. Watermarks will show. No NEW vids or watermarks after you downgrade though.

J.T.

Andy wrote:

JT: vids will show. Watermarks will show. No NEW vids or watermarks after you downgrade though.

Thank you.

docwalker

You also will not be able to remove those watermarks that are still applied unless you upgrade again in the future. So consider if you want to leave them on or not.

J.T.

docwalker wrote:

You also will not be able to remove those watermarks that are still applied unless you upgrade again in the future. So consider if you want to leave them on or not.

Thanks for the additional info.