Video Gallery Broken

WildTurkeyWildTurkey Registered Users Posts: 3 Beginner grinner
edited March 28, 2010 in SmugMug Support
One of my galleries that contains only videos is broken. There was a video that went for days as "processing" after uploading. I then deleted that video and planned to start over uploading it. Now the Gallery errors while loading and only displays 6 of the 11 video thumbnails before erroring.

How do I resolve this error and get all my videos to show?

Comments

  • WildTurkeyWildTurkey Registered Users Posts: 3 Beginner grinner
    edited March 28, 2010
    WildTurkey wrote:
    One of my galleries that contains only videos is broken. There was a video that went for days as "processing" after uploading. I then deleted that video and planned to start over uploading it. Now the Gallery errors while loading and only displays 6 of the 11 video thumbnails before erroring.

    How do I resolve this error and get all my videos to show?

    Here's the gallery...

    http://wildturkeynm.smugmug.com/Video/Video-Misc/
  • AllenAllen Registered Users Posts: 10,014 Major grins
    edited March 28, 2010
    WildTurkey wrote:
    Here's the gallery...

    http://wildturkeynm.smugmug.com/Video/Video-Misc/
    I see 10 videos here. Clear your Smugmug cookies and cache.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • WildTurkeyWildTurkey Registered Users Posts: 3 Beginner grinner
    edited March 28, 2010
    That did the trick! Thanks for the tip Allen. It never occured to me it was a cache problem.
    Allen wrote:
    I see 10 videos here. Clear your Smugmug cookies and cache.
Sign In or Register to comment.