Problem uploading with Lightroom - Anyone else?

chest2tankchest2tank Registered Users Posts: 61 Big grins
edited April 14, 2010 in SmugMug Support
EDIT FROM ANDY (SmugMug): We're not sure where the problem lies - both SmugMug and Jeffrey Friedl are looking at the issue. For now - best bet is to export to JPG (I use a temp folder on my desktop so I can easily delete it later) and then upload by dragging jpgs to our Simple Uploader (in-browser).


We'll update here when we have more news.


I keep getting a checksum error when trying to upload. It's making this long process of photo delivery even longer because I have to baby sit each set. Anybody else or is it just me?

Comments

  • jsfofecjsfofec Registered Users Posts: 4 Beginner grinner
    edited March 31, 2010
    yes, I started having problems a few days ago. I've been getting strange invalid format messages. Sometimes it will upload about 20 photos, then the error appears. I restart the upload and it works fine. Next upload, same thing happens. Now it's gotten to the point that the very first photo I upload, I get the invalid format message.

    I haven't had a single upload issue for about 2 years and suddenly over the past few days, it's become a nightmare trying to upload.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 31, 2010
    we're aware of the issue, but don't know the cause, as it's not fully reproducible by us. Our engineer is working on it, and hopefully we can figure it out fast. We'll also contact Jeffrey Freidl as needed.

    In the meantime, export as jpgs and upload with our Simple Uploader, or MacDaddy.
  • chest2tankchest2tank Registered Users Posts: 61 Big grins
    edited March 31, 2010
    You guys rock my socks. Of course tech isn't perfect, but you guys seem always be ready to make sure it's as close as you can make it. That makes me happy. I'm sending you good energy to get it working before I return from the races this weekend. Uploading 6,000 photos or so without Lightroom working the way it should will be rather difficult!
  • chest2tankchest2tank Registered Users Posts: 61 Big grins
    edited March 31, 2010
  • ShingoShingo Registered Users Posts: 16 Big grins
    edited March 31, 2010
    I have the "invalid album ID" and checksum error too.

    Just want to help you guys, it does not happen 100% of the time on my end.

    Thanks for the great service, we really have the impression that you care, unlike larger companies.

    Keep up the good work
  • mtnbikermtnbiker Registered Users Posts: 178 Major grins
    edited March 31, 2010
    same error here....using regular drag and drop uploader...and errors when using MacDaddy
  • chest2tankchest2tank Registered Users Posts: 61 Big grins
    edited March 31, 2010
    ruh roh! Something really screwy is happening with my galleries! They look all funky
  • phonghtranphonghtran Registered Users Posts: 1 Beginner grinner
    edited March 31, 2010
    Same deal. 'Send to SmugMug' and the simple uploader doesn't work. "Bad AlbumID". Using Windows XP, and tried on two different machines (one has SP3, and the other SP2)
  • ViperPhotosViperPhotos Registered Users Posts: 8 Beginner grinner
    edited April 1, 2010
    phonghtran wrote:
    Same deal. 'Send to SmugMug' and the simple uploader doesn't work. "Bad AlbumID". Using Windows XP, and tried on two different machines (one has SP3, and the other SP2)

    Getting the same Bad Album error here. I've tried loading new photos and photos I've successfully loaded previously but to no avail.
  • RobertkRobertk Registered Users Posts: 165 Major grins
    edited April 1, 2010
    chest2tank wrote:
    I keep getting a checksum error when trying to upload. It's making this long process of photo delivery even longer because I have to baby sit each set. Anybody else or is it just me?

    I have had the same problem multiple times in the past but was told it was just me and that thousands of others didnt have problems.
  • ShingoShingo Registered Users Posts: 16 Big grins
    edited April 1, 2010
    This is really annoying, I can't upload more than pictures and have this problem.

    I just don't know how I'm going to upload my library at this rate.
  • timk519timk519 Registered Users Posts: 831 Major grins
    edited April 1, 2010
    Shingo wrote:
    This is really annoying, I can't upload more than pictures and have this problem.

    I just don't know how I'm going to upload my library at this rate.
    Give it time - they'll figure it out. I've had similar problems in the past and they got figured out, and I'm confident this will too.

    I've uploaded thousands / GBs of pics using the LR plugin, and couldn't imagine doing it any other way.
    • Save $5 off your first year's SmugMug image hosting with coupon code hccesQbqNBJbc
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 1, 2010
    Shingo wrote:
    This is really annoying, I can't upload more than pictures and have this problem.

    I just don't know how I'm going to upload my library at this rate.
    It appears your issue is fixed, reading your other post about it.
  • ShingoShingo Registered Users Posts: 16 Big grins
    edited April 1, 2010
    Andy wrote:
    It appears your issue is fixed, reading your other post about it.

    Sorry It just work for 16 photos, I still have the problem

    Here's the error message :

    824813711_JZehr-X3.png
  • ShingoShingo Registered Users Posts: 16 Big grins
    edited April 1, 2010
    The last 5 try didn't go farther than 5 pictures in a row. Sometime it crash at the first one.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 1, 2010
    Shingo wrote:
    The last 5 try didn't go farther than 5 pictures in a row. Sometime it crash at the first one.
    What happens if you upload with our in-browser Simple Uploader (you'll need to export a batch of JPGs to do this).
  • wslamwslam Registered Users Posts: 277 Major grins
    edited April 1, 2010
    Just to chime in. Same problem here. LR Plugin (on Mac). Aborts randomly. Usually aborts after no more than 10 or so images.

    Uploading via MacDaddy seems to be ok...
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 1, 2010
    We're not sure where the problem lies - both SmugMug and Jeffrey Friedl are looking at the issue. For now - best bet is to export to JPG (I use a temp folder on my desktop so I can easily delete it later) and then upload by dragging jpgs to our Simple Uploader (in-browser). Mac users can also use MacDaddy.
  • wslamwslam Registered Users Posts: 277 Major grins
    edited April 14, 2010
    I have been seeing problems when uploading with the LR Plugin again. Anyone else? MacDaddy works fine. Only LR Plugin has issues...
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 14, 2010
    wslam wrote:
    I have been seeing problems when uploading with the LR Plugin again. Anyone else? MacDaddy works fine. Only LR Plugin has issues...
    What problems? Can you be specific? Please write our Support Heroes with details, thanks.
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