Share group

DogdotsDogdots Registered Users Posts: 8,795 Major grins
edited April 8, 2010 in SmugMug Support
I'm trying to set up a Share Group and I can't get past the 1st step when I click on New Share Group. I click it, but it doesn't got anywhere.

Any suggestions?
Mary
www.Dogdotsphotography.com

Comments

  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited April 7, 2010
    After creating the sharegroup, you are taken to a page that is supposed to list all your sharegroups. I find that it doesn't seem to list the one you just created. Go back to the control panel and then come back to the sharegroup page and then it seems to be there. It looks like there some sort of display problem right after you create a sharegroup (at least there was for me on both sharegroups I created). Try it and see if it works for you.
    --John
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  • DogdotsDogdots Registered Users Posts: 8,795 Major grins
    edited April 7, 2010
    jfriend wrote:
    After creating the sharegroup, you are taken to a page that is supposed to list all your sharegroups. I find that it doesn't seem to list the one you just created. Go back to the control panel and then come back to the sharegroup page and then it seems to be there. It looks like there some sort of display problem right after you create a sharegroup (at least there was for me on both sharegroups I created). Try it and see if it works for you.

    I don't have any share groups yet. I keep clicking on the Create a New Sharegroup, but it won't let me. A new page is suppose to come up so i can create one, but it won't come up.

    About ready to give up on it :D
    Mary
    www.Dogdotsphotography.com
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited April 7, 2010
    Dogdots wrote:
    I don't have any share groups yet. I keep clicking on the Create a New Sharegroup, but it won't let me. A new page is suppose to come up so i can create one, but it won't come up.

    About ready to give up on it :D
    Hmm. I'd suggest logging out, clear your browser cache, then log back in and try again. If it still won't work for you, then you probably should contact Smugmug support directly and see if they can figure it out: http://www.smugmug/help/emailreal.
    --John
    Homepage • Popular
    JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
     Always include a link to your site when posting a question
  • DogdotsDogdots Registered Users Posts: 8,795 Major grins
    edited April 8, 2010
    jfriend wrote:
    Hmm. I'd suggest logging out, clear your browser cache, then log back in and try again. If it still won't work for you, then you probably should contact Smugmug support directly and see if they can figure it out: http://www.smugmug/help/emailreal.

    I did all that many times -- so I'll contact smug. Thanks for all your help :D
    Mary
    www.Dogdotsphotography.com
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