Can't Arrange - thumbnails not loading

durenduren Registered Users Posts: 159 Major grins
edited April 7, 2010 in SmugMug Support
Hi Andy, other heroes, SmugMug community at large,

in this gallery:

http://bobthecameraman.com/Portrait-and-Family/Senior-Portraits/Amber-March-27-2009/7739373_d2GN9#535436425_5rbKS

some thumbnails aren't loading, and I am trying to do an "ARRANGE" routine. When it goes to the arrange window, it tells me that it is still loading, and won't let me click on a thumbnail to arrange. What is happening? Grant it, it is a bit old in terms of when I created this gallery. Could that be the problem? Are the images perhaps stored in "The Cloud" or some server in China?

Comments

  • gluwatergluwater Registered Users Posts: 3,599 Major grins
    edited April 7, 2010
    duren wrote:
    Hi Andy, other heroes, SmugMug community at large,

    in this gallery:

    http://bobthecameraman.com/Portrait-and-Family/Senior-Portraits/Amber-March-27-2009/7739373_d2GN9#535436425_5rbKS

    some thumbnails aren't loading, and I am trying to do an "ARRANGE" routine. When it goes to the arrange window, it tells me that it is still loading, and won't let me click on a thumbnail to arrange. What is happening? Grant it, it is a bit old in terms of when I created this gallery. Could that be the problem? Are the images perhaps stored in "The Cloud" or some server in China?
    Hello, all the photos on SmugMug are in the cloud. If you haven't been to the gallery in a very long time that could be why the thumbs took long to load. I just tried it here and they are all loading quickly now. Can you please try again? Let us know if you still have problems.
    Nick
    SmugMug Technical Account Manager
    Travel = good. Woo, shooting!
    nickwphoto
  • durenduren Registered Users Posts: 159 Major grins
    edited April 7, 2010
    good now
    I tried again, and they are all loading fine. And I was able to do the Arrange just fine. Thanks!
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