missing gallery and back-up question?

pamela435pamela435 Registered Users Posts: 17 Big grins
edited April 11, 2010 in Bug Reporting
Hi-
On my homepage under one of my categories it correctly lists that there are 3 galleries but when I click on the category it only shows 2 galleries. The only way I can get to the missing gallery is to do a search for the title of it. What is going on?

On another subject, my husband asked me what happens to all my photos if smugmug ever went out of business which made me want to faint ; )
But seriously, I do need backup and apparently I can't just order it from Smugmug now? When will I be able to?

Thank you for any help and forgive if thesse are stupid questions!

Pamela

Comments

  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited April 11, 2010
    Pamela,

    For the missing gallery, that is a bug. Its a very easy fix if it is the one I think it is. Just go to the category and click arrange. Do not make any changes, just save the arrange page and it should appear. If that does not help, please email me a link to the site and tell me which one it is.

    We would hate for you you to loose your photos so we do suggest that you keep a backup just in case. I personally use a multi layered backup. That includes DVDs, hard drives, and online storage so that there is multiple copies of everything.

    While it is true right now we are not offering DVDs you can always download your photos. Use Rapidfetcher found here: http://wiki.smugmug.net/display/SmugMug/Hacks+and+Apps

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
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