Looooooong time for watermark update

NicciNicci Registered Users Posts: 436 Major grins
edited April 14, 2010 in SmugMug Pro Sales Support
I know it says it takes a few minutes for a thumbnail to update, but it seems to be taking hours not minutes.

I don't know if it will still be as such when you read this post, but as of now this one photo that I attempted to try a different watermark on is showing the SmugMug "Proof" across the photo rather than my watermark.

http://photos.humansafterall.com/Nightlife/Crosstown-Rebels-Get-Lost/11822964_nnNoJ#835653017_5D4so

This has happened to me several times today while attempting different positions of different colored watermarks for photos in which my standard, white watermark gets lost.

Help!

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 13, 2010
    There's just a queue, they'll watermark if you applied a valid mark. If there's still an issue later, please write our Support Heroes and let us help you directly from the help desk. Thanks!
  • NicciNicci Registered Users Posts: 436 Major grins
    edited April 14, 2010
    Hah this was my fault. I guess I accidentally deleted the watermark I was trying to apply so it wasn't showing up.

    Apologies....
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