MacDaddy Help?

JGcalifornia

Never had a problem usuing MacDaddy until today, it wont let me login. It keeps saying:
Error: The Certificate for this server is invalid."

rainforest1155

Hi,

Sorry about your MacDaddy troubles. Can you check the time and date on your computer for me? Sometimes a certificate error comes up if your date is set wrong.

If that isn't it, make sure you have the very latest MacDaddy version. You can get it from here:
http://www.smugmug.com/help/macs
(direct link)

If you still have problems, try this:
1. Go here... http://certs.starfieldtech.com/repository
2. Download the 'Starfield Class 2 Certification Authority Root Certificate'
3. Install it (by double-clicking).
4. Restart, and try the uploader again.

If all fails, email our helpdesk with a link to this thread and be sure to include a link to your SmugMug site and what exact version of Mac OSX you're using.

Sebastian

JGcalifornia

Muchas gracias!!!! I returned from Mexico 2 nights ago, & my Mac time preferences were set to auto, so i didn't even think to look there, but it was still set to Mexican time for some reason, haha...
Totally fixed the issue!
Thank you SO much!!

rainforest1155 wrote:

Hi,

Sorry about your MacDaddy troubles. Can you check the time and date on your computer for me? Sometimes a certificate error comes up if your date is set wrong.

If that isn't it, make sure you have the very latest MacDaddy version. You can get it from here:
http://www.smugmug.com/help/macs
(direct link)

If you still have problems, try this:
1. Go here... http://certs.starfieldtech.com/repository
2. Download the 'Starfield Class 2 Certification Authority Root Certificate'
3. Install it (by double-clicking).
4. Restart, and try the uploader again.

If all fails, email our helpdesk with a link to this thread and be sure to include a link to your SmugMug site and what exact version of Mac OSX you're using.

Sebastian