Gallery Password

TangoJulietTangoJuliet Registered Users Posts: 269 Major grins
edited April 26, 2010 in SmugMug Support
I logged into my Homepage this morning and my Slideshow wasn't playing, instead there was a box saying the gallery required a password :scratch . I've never set a password for this, so I don't know what's wrong here, but something isn't right. I tried my Login Password, but that didn't work.

Anyone aware of an issue or problem and/or how to fix it?

Comments

  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited April 25, 2010
    Your homepage slideshow displays fine for me.

    I'd suggest clearing your disk cache. The slideshow goes into la la land and puts up a password prompt when it gets confused and can't get access to your gallery for many reasons, even when there is no password. First thing to try is to just get a clean slate with a clean disk cache. If you still have a problem, try a different browser to determine whether it's an issue local to your browser.
    --John
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  • TangoJulietTangoJuliet Registered Users Posts: 269 Major grins
    edited April 26, 2010
    It must have just been a bug in the morning. It works fine now. Thanks.
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