SmugVault file size limitations

bacton

I recently subscribed to SmugVault to store RAW files which were over 10Mb. I've successfully uploaded multiple CR2 files which were about 15Mb each.

Then I tried to upload at 13Mb JPEG file and received an error..... ....and the error message suggests that I investigate subscribing to SmugVault.

Are there different size limitations for RAW and JPEG file types? Will the uploader automatically put an "oversize" JPEG file into the SmugVault?

Thank you for any information.

Bob.

Andy

bacton wrote:

I recently subscribed to SmugVault to store RAW files which were over 10Mb. I've successfully uploaded multiple CR2 files which were about 15Mb each.

Then I tried to upload at 13Mb JPEG file and received an error..... ....and the error message suggests that I investigate subscribing to SmugVault.

Are there different size limitations for RAW and JPEG file types? Will the uploader automatically put an "oversize" JPEG file into the SmugVault?

Thank you for any information.

Bob.

Hi Bob please write our Support Heroes and let us help you directly from the help desk. Thanks!

bacton

Andy wrote:

Hi Bob please write our Support Heroes and let us help you directly from the help desk. Thanks!

Thanks Andy. I'll do that.