Adorama ought to love Helen Oster!

angevin1angevin1 Registered Users Posts: 3,403 Major grins
edited May 9, 2010 in Accessories
Why? Because Helen had to practically hold my hand through the process of finding as much info as she could about a lens I wanted to buy today. I e-mailed her asking for help. She wrote back within the hour, ready to oblige. I wrote her back and let her know what item it was. She wrote back asking for the SKU...back and forth we went like that for a good part of the afternoon.

I had to step out about 5pm and when I returned, she'd written me and I returned her e-mail once again. That was at 6:45 pm...I figured I'd hear from her tomorrow...Nope! She wrote me back within the hour...I'm like, "does this woman ever go home, sleep?"

Anyway...

I did pull the trigger on that Nikon 70-200mm f/2.8 VR2...and Adorama ought to really love Helen!

Thanks Helen!

Mods, if this needs to be in Mind your own business, please move it appropriately~

God I cannot wait to try that lens!
tom wise

Comments

  • ziggy53ziggy53 Super Moderators Posts: 24,132 moderator
    edited May 3, 2010
    We are "extremely" fortunate to have Helen post here and obviously Adorama is extremely fortunate to have Helen as an emissary for them.

    WTG Helen. thumb.gifthumbclap.gif
    ziggy53
    Moderator of the Cameras and Accessories forums
  • HelenOsterHelenOster Registered Users Posts: 173 Major grins
    edited May 4, 2010
    angevin1 wrote: »
    Why? Because Helen had to practically hold my hand through the process of finding as much info as she could about a lens I wanted to buy today. .........
    I did pull the trigger on that Nikon 70-200mm f/2.8 VR2...and Adorama ought to really love Helen!

    Thanks Helen!....

    Thank you, Tom; I was just pleased to be able to help. IF the unit doesn't live up to your expectations please let me know - I'm only an email away! wave.gif
    ziggy53 wrote: »
    We are "extremely" fortunate to have Helen post here and obviously Adorama is extremely fortunate to have Helen as an emissary for them.

    WTG Helen. thumb.gifthumbclap.gif

    Thanks so much for supporting my visits to your board, Ziggy, and always making me feel welcome
    Helen Oster
    Adorama Camera Customer Service Ambassador
    http://twitter.com/HelenOster
    Helen@adorama.com
    www.adorama.com
  • QarikQarik Registered Users Posts: 4,959 Major grins
    edited May 4, 2010
    OMG you dog..I have been saving for months and months for that lens! enjoy it and please post some test shots and such when you get it!
    D700, D600
    14-24 24-70 70-200mm (vr2)
    85 and 50 1.4
    45 PC and sb910 x2
    http://www.danielkimphotography.com
  • henryphenryp Registered Users Posts: 144 Major grins
    edited May 4, 2010
    angevin1 wrote: »
    ...and Adorama ought to really love Helen!

    We all love Helen.
    Henry Posner
    B&H Photo-Video
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 4, 2010
    henryp wrote: »
    We all love Helen.

    iloveyou.gifiloveyou.gifiloveyou.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Awais YaqubAwais Yaqub Registered Users Posts: 10,572 Major grins
    edited May 4, 2010
    I imported lens from Adorama to Pakistan, and it was delayed by UPS boys in Pakistan, Halen promised to help in every way even though it was not Adorama's fault ! keep it up

    Tom congrats for the lens, i got chance to use this lens and it was superb in focusing and quality was top notch !
    Thine is the beauty of light; mine is the song of fire. Thy beauty exalts the heart; my song inspires the soul. Allama Iqbal

    My Gallery
  • angevin1angevin1 Registered Users Posts: 3,403 Major grins
    edited May 4, 2010
    Qarik wrote: »
    OMG you dog..I have been saving for months and months for that lens! enjoy it and please post some test shots and such when you get it!
    206556734_JKyKE-S-3.jpg

    RUff Ruff!!!!! I will and thanks!
    Awais Yaqub wrote: »
    I imported lens from Adorama to Pakistan, and it was delayed by UPS boys in Pakistan, Halen promised to help in every way even though it was not Adorama's fault ! keep it up

    Tom congrats for the lens, i got chance to use this lens and it was superb in focusing and quality was top notch !

    Thank you Awais!

    It has only taken me two full ...now almost three years to be able to buy the newest, state of the art lens, so, I am pleased~
    henryp wrote: »
    We all love Helen.


    Yep~ And Henry...the ink aint hardly dry from the last time I shopped over your way!

    Talking about Get Human (in my sig)...we got 'em in spades over here at Dgrin!
    tom wise
  • EclipsedEclipsed Registered Users Posts: 360 Major grins
    edited May 4, 2010
    It just goes to show that it pays to purchase from awesome stores like Adorama and B&H. The customer support is great in every way.
  • sethnysethny Registered Users Posts: 66 Big grins
    edited May 5, 2010
    henryp wrote: »
    We all love Helen.

    sure we do

    but you are not gonna hold hands (maybe to a female buyer? ...) I mean in general you don't do that.

    but im sure that B&H loves you too
  • 20DNoob20DNoob Registered Users Posts: 318 Major grins
    edited May 6, 2010
    Because of Helens presence here and elsewhere my faith in Adorama has been restored. That 500mm L and 5DMkII(both refurbed) are mighty tempting, to bad I've a rule about one item at a time till it's paid off. The good thing is I'm about five months ahead of schedule on my 100-400 so it may be Christmas in July for me this year.:D
    Christian.

    5D2/1D MkII N/40D and a couple bits of glass.
  • HelenOsterHelenOster Registered Users Posts: 173 Major grins
    edited May 9, 2010
    20DNoob wrote: »
    Because of Helens presence here and elsewhere my faith in Adorama has been restored.......:D

    I really appreciate all the great feedback - but you know, I couldn't do what I do for you all without the tremendous support and increased commitment to customer service that I get from my colleagues.
    Helen Oster
    Adorama Camera Customer Service Ambassador
    http://twitter.com/HelenOster
    Helen@adorama.com
    www.adorama.com
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