Shipping Cost in Order Details

SamirDSamirD Registered Users Posts: 3,474 Major grins
edited May 13, 2010 in SmugMug Pro Sales Support
Because people in my area are cheap, shipping costs can be a big deterrent to sales. But I can't seem to find any details on how much a customer paid for shipping on a particular order. This would be important information so I can determine, just like the customer does, what my true 'out the door' cost is. Am I just not looking in the right place? :scratch

Any assistance appreciated.
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Comments

  • NimaiNimai Registered Users Posts: 564 Major grins
    edited May 13, 2010
    I know that you can see the shipping costs paid if you download the CSV file with your order data. There's a Shipping column.

    Good point about knowing the total cost to the customer, though!
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 13, 2010
    Yes, look in your CSV there's tons of data deal.gif
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited May 13, 2010
    Thank you both very much!
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited May 13, 2010
    I just looked at this, and one thing that makes a total cost vs shipping cost analysis difficult is that the shipping information is replicated on each item ordered. I can't figure out a quick way to sum up the cost of items ordered and compare it with the shipping. Any assistance appreciated.
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
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