Page Not Found

JeffroJeffro Registered Users Posts: 1,941 Major grins
edited May 15, 2010 in SmugMug Support
When I attempt to go to my site (www.leiningerphotos.com) all I get is a "page not found message" HTTP 400 Bad request....anyone else? :dunno
Always lurking, sometimes participating. :D

Comments

  • urbanariesurbanaries Registered Users Posts: 2,690 Major grins
    edited May 14, 2010
    Jeffro wrote: »
    When I attempt to go to my site (www.leiningerphotos.com) all I get is a "page not found message" HTTP 400 Bad request....anyone else? ne_nau.gif

    I am getting the same thing, so it must be Smugmug, wasn't sure if it was my host. Will hang tight, I have full confidence the smugmug heroes are coming to the rescue :D
    Canon 5D MkI
    50mm 1.4, 85mm 1.8, 24-70 2.8L, 35mm 1.4L, 135mm f2L
    ST-E2 Transmitter + (3) 580 EXII + radio poppers
  • mmrodenmmroden Registered Users Posts: 472 Major grins
    edited May 14, 2010
    Ditto, same here. Glad it wasn't a domain hijacking or something.

    Please fix!
    Smugmug Gallery
    PBase Gallery
  • kenskikenski Registered Users Posts: 34 Big grins
    edited May 14, 2010
    you can still view it at YOURUSERNAME.smugmug.com

    Of course YOURUSERNAME is your smugmug name NOT "YOURUSERNAME" :P
  • urbanariesurbanaries Registered Users Posts: 2,690 Major grins
    edited May 14, 2010
    kenski wrote: »
    you can still view it at YOURUSERNAME.smugmug.com

    Of course YOURUSERNAME is your smugmug name NOT "YOURUSERNAME" :P

    Theoretically you are correct, but mine isn't working...

    http://lynnehulbertphotography.smugmug.com/
    Canon 5D MkI
    50mm 1.4, 85mm 1.8, 24-70 2.8L, 35mm 1.4L, 135mm f2L
    ST-E2 Transmitter + (3) 580 EXII + radio poppers
  • kenskikenski Registered Users Posts: 34 Big grins
    edited May 14, 2010
    Huh, thats the only way I can log into mine http://kenskiphoto.smugmug.com
  • urbanariesurbanaries Registered Users Posts: 2,690 Major grins
    edited May 14, 2010
    kenski wrote: »
    Huh, thats the only way I can log into mine http://kenskiphoto.smugmug.com

    and BTW, I can get to your home page slideshow but your Galleries, Contact, Services, Guestbook pages all fail to load...just like mine.
    Canon 5D MkI
    50mm 1.4, 85mm 1.8, 24-70 2.8L, 35mm 1.4L, 135mm f2L
    ST-E2 Transmitter + (3) 580 EXII + radio poppers
  • kenskikenski Registered Users Posts: 34 Big grins
    edited May 14, 2010
    From what domain name? www.kenskiphoto.com or kenskiphoto.smugmug.com?? I can get to everything if I go through kenskiphoto.smugmug.com but when I tried yours, Nodda..
  • urbanariesurbanaries Registered Users Posts: 2,690 Major grins
    edited May 14, 2010
    kenski wrote: »
    From what domain name? www.kenskiphoto.com or kenskiphoto.smugmug.com?? I can get to everything if I go through kenskiphoto.smugmug.com but when I tried yours, Nodda..


    weird...your vanity URL doesn't load for me at all. I bet it's a regional issue of some sort...
    Canon 5D MkI
    50mm 1.4, 85mm 1.8, 24-70 2.8L, 35mm 1.4L, 135mm f2L
    ST-E2 Transmitter + (3) 580 EXII + radio poppers
  • kenskikenski Registered Users Posts: 34 Big grins
    edited May 14, 2010
    Im using GoDaddy... You?
  • urbanariesurbanaries Registered Users Posts: 2,690 Major grins
    edited May 14, 2010
    kenski wrote: »
    Im using GoDaddy... You?


    Yahoo.
    Canon 5D MkI
    50mm 1.4, 85mm 1.8, 24-70 2.8L, 35mm 1.4L, 135mm f2L
    ST-E2 Transmitter + (3) 580 EXII + radio poppers
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 14, 2010
    Jeffro & Lynne: it's because your site domain isn't set up properly - I'm so sorry. We emailed you and all the pros about this last year, and now finally the old methods aren't supported. Please write our Support Heroes ATTN: Doc and we'll get you sorted in no time - you just need to update your CNAME Alias to point to domains.smugmug.com - more here: http://www.dgrin.com/showthread.php?t=141333
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 14, 2010
    mmroden wrote: »
    Ditto, same here. Glad it wasn't a domain hijacking or something.

    Please fix!
    See post above, thanks.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • AllenCWAllenCW Registered Users Posts: 65 Big grins
    edited May 14, 2010
    Thank you Andy for your immediate reply. I made the changes and I'm up and working again......thank you!!!
  • urbanariesurbanaries Registered Users Posts: 2,690 Major grins
    edited May 14, 2010
    Andy wrote: »
    Jeffro & Lynne: it's because your site domain isn't set up properly - I'm so sorry. We emailed you and all the pros about this last year, and now finally the old methods aren't supported. Please write our Support Heroes ATTN: Doc and we'll get you sorted in no time - you just need to update your CNAME Alias to point to domains.smugmug.com - more here: http://www.dgrin.com/showthread.php?t=141333

    I see what you are talking about Andy, I will wait until the site is back up so I can get into my control panel :) It is nice to know Doc can help, I am admittedly petrified of changing anything in my DNS settings. :D
    Canon 5D MkI
    50mm 1.4, 85mm 1.8, 24-70 2.8L, 35mm 1.4L, 135mm f2L
    ST-E2 Transmitter + (3) 580 EXII + radio poppers
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 14, 2010
    urbanaries wrote: »
    I see what you are talking about Andy, I will wait until the site is back up so I can get into my control panel :) It is nice to know Doc can help, I am admittedly petrified of changing anything in my DNS settings. :D
    Site's up. We're all clear. You must change the CNAME on your Yahoo Domain page not on SmugMug. Holler for us at the desk if you need help.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • urbanariesurbanaries Registered Users Posts: 2,690 Major grins
    edited May 14, 2010
    Andy wrote: »
    Site's up. We're all clear. You must change the CNAME on your Yahoo Domain page not on SmugMug. Holler for us at the desk if you need help.

    Thanks Andy, Yahoo wouldn't accept the new CNAME, so I sent doc a note.

    Hope you are doing well, it's been a while!
    Canon 5D MkI
    50mm 1.4, 85mm 1.8, 24-70 2.8L, 35mm 1.4L, 135mm f2L
    ST-E2 Transmitter + (3) 580 EXII + radio poppers
  • JeffroJeffro Registered Users Posts: 1,941 Major grins
    edited May 14, 2010
    Andy wrote: »
    Jeffro & Lynne: it's because your site domain isn't set up properly - I'm so sorry. We emailed you and all the pros about this last year, and now finally the old methods aren't supported. Please write our Support Heroes ATTN: Doc and we'll get you sorted in no time - you just need to update your CNAME Alias to point to domains.smugmug.com - more here: http://www.dgrin.com/showthread.php?t=141333


    I don't recall an e-mail, and I set it up a long time ago, just how you told me. rolleyes1.gif

    This is real frustrating.

    I did all the CNAME stuff when I got my Go daddy name of Leininerphotos....do you think you can give me and hand and get this corrected?

    I've been using that connection for years.
    Always lurking, sometimes participating. :D
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 14, 2010
    Jeffro wrote: »
    I don't recall an e-mail, and I set it up a long time ago, just how you told me. rolleyes1.gif

    This is real frustrating.

    I did all the CNAME stuff when I got my Go daddy name of Leininerphotos....do you think you can give me and hand and get this corrected?

    I've been using that connection for years.
    Jeffro, of course - the linked thread says we'll do it all for you even. Just write our Support Heroes ATTN: Doc.

    We emailed multiple times, I'm sorry that you didn't get our email :( No matter, it takes minutes to fix up, just email us.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • JeffroJeffro Registered Users Posts: 1,941 Major grins
    edited May 14, 2010
    Andy wrote: »
    Jeffro, of course - the linked thread says we'll do it all for you even. Just write our Support Heroes ATTN: Doc.

    We emailed multiple times, I'm sorry that you didn't get our email :( No matter, it takes minutes to fix up, just email us.

    E-mail sent....I tried the leiningerphotos.smugmug.com route too, but that didn't work right either...not totally anyway.

    :cry
    Always lurking, sometimes participating. :D
  • Aerial-PerspectivesAerial-Perspectives Registered Users Posts: 9 Beginner grinner
    edited May 14, 2010
    I am having problems as well with the main galleries

    I have emailed support, but ever time i send the message, it just routes it back to my inbox.

    http://www.aerial-perspectives.com/Client/Rainbow-Valley-Treatment-Plant
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 14, 2010
    Aerial-Perspectives wrote: »
    I am having problems as well with the main galleries

    I have emailed support, but ever time i send the message, it just routes it back to my inbox.

    http://www.aerial-perspectives.com/Client/Rainbow-Valley-Treatment-Plant
    Your issue is also this:

    http://www.dgrin.com/showthread.php?t=141333

    Are you emailing us using this address?

    20100514-ntg5q3sicpwxrthbxm1mgmmfgn.jpg
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Aerial-PerspectivesAerial-Perspectives Registered Users Posts: 9 Beginner grinner
    edited May 14, 2010
    Andy wrote: »
    Your issue is also this:

    http://www.dgrin.com/showthread.php?t=141333

    Are you emailing us using this address?

    20100514-ntg5q3sicpwxrthbxm1mgmmfgn.jpg

    Yes I have. I will try again perhaps?
  • JeffroJeffro Registered Users Posts: 1,941 Major grins
    edited May 14, 2010
    I want to send out a great big thank you to the heros at smugmug for fixing my CNAME for me and bringing my site back to life.

    THANK YOU!!! clap.gif
    Always lurking, sometimes participating. :D
  • Aerial-PerspectivesAerial-Perspectives Registered Users Posts: 9 Beginner grinner
    edited May 14, 2010
    I would love to say thank you, but they never responded to any of my 3 emails.
    I ended up figuring it out myself through my hosting service, Blue Host.
  • JeffroJeffro Registered Users Posts: 1,941 Major grins
    edited May 14, 2010
    Aerial-Perspectives wrote: »
    I would love to say thank you, but they never responded to any of my 3 emails.
    I ended up figuring it out myself through my hosting service, Blue Host.

    They responded asap. and fixed it almost as fast as they responded....thumb.gif

    Glad you figured it out...it confused the crap out of me. I sent Godaddy and e-mail asking how to find my CNAME info, but by the time they replied the smug heros had me back up and running. wings.gif
    Always lurking, sometimes participating. :D
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 14, 2010
    Aerial-Perspectives wrote: »
    I would love to say thank you, but they never responded to any of my 3 emails.
    I ended up figuring it out myself through my hosting service, Blue Host.
    Sorry - we had a lot of email today with more folks like you that needed domain assistance. We're usually fast, I answered your ticket.

    Glad you are sorted.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Aerial-PerspectivesAerial-Perspectives Registered Users Posts: 9 Beginner grinner
    edited May 15, 2010
    Andy wrote: »
    Sorry - we had a lot of email today with more folks like you that needed domain assistance. We're usually fast, I answered your ticket.

    Glad you are sorted.

    No worries... You guy's are great.
  • davidzvidavidzvi Registered Users Posts: 29 Big grins
    edited May 15, 2010
    So what hapenned last night that changed?

    I thought I had everything setup correctly after I got those emails. I though all the was going to change was that we could not get to the owner's view through www.domain.com.
    David Zvi
    http://www.blueberryphoto.com/
  • davidzvidavidzvi Registered Users Posts: 29 Big grins
    edited May 15, 2010
    Solution found, thanks Doc Walker.
    David Zvi
    http://www.blueberryphoto.com/
Sign In or Register to comment.