Uploading problems today

goodoldphilgoodoldphil Registered Users Posts: 1 Beginner grinner
edited August 18, 2005 in SmugMug Support
I'm fairly new on SM but I've had no problems uploading until today. I sent up about 60 files scanned from one single folder, all the same kind of jpeg. I then got a message saying 19 had had errors. I worked out which were missing and uploaded them again. This time only around half had uploaded again. Try again with the remaning 9 and four arrive with one flagged as having an error. I'm getting there eventually but is this normal ? I only have a 56kb dial-up by the way and I'm sending fairly large files I guess, resized to 1500 on the longest side and saved at quality 8 on PSE.

GOP

Comments

  • gusgus Registered Users Posts: 16,209 Major grins
    edited August 17, 2005
    goodoldphil wrote:
    I'm fairly new on SM but I've had no problems uploading until today. I sent up about 60 files scanned from one single folder, all the same kind of jpeg. I then got a message saying 19 had had errors. I worked out which were missing and uploaded them again. This time only around half had uploaded again. Try again with the remaning 9 and four arrive with one flagged as having an error. I'm getting there eventually but is this normal ? I only have a 56kb dial-up by the way and I'm sending fairly large files I guess, resized to 1500 on the longest side and saved at quality 8 on PSE.

    GOP
    Welcome to D/grin & S/mug goodoldphil. I had similar problems & now use "Send to Smugmug" with great results. Lots of loaders here.
  • harribobsharribobs Registered Users Posts: 3 Beginner grinner
    edited August 17, 2005
    I've not been able to load ANY pics this morning, everyone of them has been rejected, all of them are in .jpg or .jpeg format
  • gusgus Registered Users Posts: 16,209 Major grins
    edited August 17, 2005
    harribobs wrote:
    I've not been able to load ANY pics this morning, everyone of them has been rejected, all of them are in .jpg or .jpeg format
    I read your post & decided to see if i could send some jpegs. Just sent 20 with 'Send to Smugmug'

    Hope all clears for you guys soon.
  • RichardRichard Administrators, Vanilla Admin Posts: 19,985 moderator
    edited August 17, 2005
    Humungus wrote:
    I read your post & decided to see if i could send some jpegs. Just sent 20 with 'Send to Smugmug'

    Hope all clears for you guys soon.
    Hmmm...I just had a problem with the beta uploader, which I had used successfully several times before. It quit after uploading 30 of 40 MB. I was mucking around with Ben's Google map gallery when the problem occurred and I just assumed that it was a Java problem. I know what I am like after too much coffee. :): Anyway, I am in the middle of trying again and will report.
    My Pics
  • BigAlBigAl Registered Users Posts: 2,294 Major grins
    edited August 17, 2005
    What seemed to work for me (twice now), was after creating a new gallery to look in any other of my galleries, then go back to the new gallery and add the pics.
    Birds
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  • harribobsharribobs Registered Users Posts: 3 Beginner grinner
    edited August 17, 2005
    i tried new galleries, new pics, less pics, old pics rolleyes1.gif i suspect it's something to do with the update yesterday, i have reported it so we'll see ( i suspect more people will be reporting it as America wakes up)
  • nacotejacknacotejack Registered Users Posts: 1 Beginner grinner
    edited August 17, 2005
    Uploading problems connected to upgrade?
    I also had problems doing the kind of upload that ordinarily goes very smoothly in smugmug... 6 jpeg photos to an existing gallery. "We received no files" was the message after the usual (but longer) "Your photos are being loaded." Tried several times, went away and came back, tried again. No luck. Same hang-up. Could this problem be connected to yesterday's upgrade?
  • RichardRichard Administrators, Vanilla Admin Posts: 19,985 moderator
    edited August 17, 2005
    rsinmadrid wrote:
    Anyway, I am in the middle of trying again and will report.
    No luck the second time. :uhoh:uhoh This time was different, though. Since I had to do something while the files were uploading, I went back to Dgrin. As soon I posted a message, the uploader blew up on a socket write error. headscratch.gif

    Anyway, I am going to try a third time, but this time I am just going to take a siesta while the upload takes place. Living in Spain has some advantages...:):

    Ciao.
    My Pics
  • val123val123 Registered Users Posts: 1 Beginner grinner
    edited August 17, 2005
    I've been having problems all morning - got them there eventually! Sounds like a left over from yesterdays upgrade.ne_nau.gif
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 17, 2005
    wave.gif hiya guys - sorry for your upload woes - i've uploaded loads of pics since last night and again this morning - no probs - but i'll make sure that smugmug support sees this thread - standby please, and thank you for your patience guys :D
    Andy

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  • wholenewlightwholenewlight Registered Users Posts: 1,529 Major grins
    edited August 17, 2005
    I'm one of those having problems.
    • Created a gallery
    • uploaded some pics, 2 pics show up in the gallery and 2 more show up "processing image" (16 missing)
    • tried the whole upload again
    • no change to the gallery
    • tried uploading using "send to smugmug" utility
    • gallery still shows (2 pics show up in the gallery and 2 more show up "processing image" (16 missing)).
    • did not try deleting gallery and starting from scratch
    • gallery is http://cs-pics.smugmug.com/gallery/737676
    Thanks smugmug support - I'll try later today.
    john w
    http://cspics.smugmug.com/

    I knew, of course, that trees and plants had roots, stems, bark, branches and foliage that reached up toward the light. But I was coming to realize that the real magician was light itself.
    Edward Steichen

  • jezjez Registered Users Posts: 2 Beginner grinner
    edited August 17, 2005
    Mac uploader not working
    I've been using the standalone Mac uploader since last year, but today it doesn't work. It says my JPEGs are the wrong format.

    I used the "drag and drop upload" beta with the same files and that worked OK.
  • RichardRichard Administrators, Vanilla Admin Posts: 19,985 moderator
    edited August 17, 2005
    Success at last.
    I finally managed to upload 30 pics to an existing gallery using the beta uploader. All present and accounted for. :):

    I suspect my earlier problems were Java related and local to my machine.
    My Pics
  • wholenewlightwholenewlight Registered Users Posts: 1,529 Major grins
    edited August 17, 2005
    wholenewlight wrote:
    I'm one of those having problems.
    • Created a gallery
    • uploaded some pics, 2 pics show up in the gallery and 2 more show up "processing image" (16 missing)
    • tried the whole upload again
    • no change to the gallery
    • tried uploading using "send to smugmug" utility
    • gallery still shows (2 pics show up in the gallery and 2 more show up "processing image" (16 missing)).
    • did not try deleting gallery and starting from scratch
    • gallery is http://cs-pics.smugmug.com/gallery/737676
    Thanks smugmug support - I'll try later today.
    Nevermind about this problem

    I deleted the gallery and made a new one. Everything uploaded just fine. Maybe some sort of a corrupt gallery - never happened before and probably will never happen again. Maybe I got up too early in the morning. Maybe the harmonic convergence of the planets was off . . .ne_nau.gif

    Thanks
    john w
    http://cspics.smugmug.com/

    I knew, of course, that trees and plants had roots, stems, bark, branches and foliage that reached up toward the light. But I was coming to realize that the real magician was light itself.
    Edward Steichen

  • jezjez Registered Users Posts: 2 Beginner grinner
    edited August 17, 2005
    Seems OK now as well.....
    Strange - just went through the same loop again with the Mac tool and it all works fine now.

    Bizarre timing though, eh? mwink.gif
  • harribobsharribobs Registered Users Posts: 3 Beginner grinner
    edited August 17, 2005
    jez wrote:
    Strange - just went through the same loop again with the Mac tool and it all works fine now.

    Bizarre timing though, eh? mwink.gif
    it's working fine for me again thumb.gif ( i am very glad to say woo hooclap.gif )
  • gusgus Registered Users Posts: 16,209 Major grins
    edited August 17, 2005
    Ok...now i have problems also. sent 69 & only about 40 got there.
  • mrcoonsmrcoons Registered Users Posts: 653 Major grins
    edited August 18, 2005
    I've tried all the upload methods on 8/17 including the beta, sometimes they worked and sometimes they didn't. Either the image does not upload at all or it uploads but is damaged in someway (gray bars, won't display at all or is pixelated).

    I have not tried today (8/18) as I am not at home. Can anyone tell me if upload is working today or not.
    Mark
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