Moved photos to new gallery and now external links down?

Kevin L. Kitchens

Unbeknown to me, you added a 5000 image limit to each gallery. I had nearly 13,000 in one gallery so I moved them to separate galleries and now external links are not working. It appears the prerendered image sizes (thumbnail, small, etc.) got disconnected and have to be regenerated.

I confirmed each gallery has external links enabled... but many of the images are no longer showing.

How can I force these directories to recompile the images so external links actually work?

Thanks!

Andy

I'll ask Dev to reply, he's in Oz so it'll be a few hours, thanks.

Andy

Oh and he'll want specific examples, thanks.

Kevin L. Kitchens

Andy wrote: »

I'll ask Dev to reply, he's in Oz so it'll be a few hours, thanks.

Emailed support as well and got the following reply, so I think it's a system thing...

Hello,

Thank you for emailing SmugMug. We're sorry about the site issues you are currently experiencing. Our engineers are working on it and should have the site fixed soon. Stay tuned, and I will send you an email when everything is all clear.

Andy

Kevin L. Kitchens wrote: »

Emailed support as well and got the following reply, so I think it's a system thing...

Hello,

Thank you for emailing SmugMug. We're sorry about the site issues you are currently experiencing. Our engineers are working on it and should have the site fixed soon. Stay tuned, and I will send you an email when everything is all clear.

Yes, that's from my son Zac Thanks.