Issues with Smugmug/Facebook interface - need small improvements

jfriendjfriend Registered Users Posts: 8,097 Major grins
edited June 18, 2010 in SmugMug Support
How does one put a link to a Smugmug gallery on Facebook and end up with a gallery thumbnail?

If I go through the Be Social feature, it gets on Facebook fine and let's me pick the thumbnail, but it's a link to the Lightbox view of one photo. I want a link to the gallery. I'm worried that visitors will think I've linked just one photo and not realize they can get to the gallery from the Lightbox. Besides, I want to present them with the gallery, not a single photo.

If I try putting the Smugmug gallery link into Facebook, it doesn't pick up any thumbnails as an option. So, I don't get a linked thumbnail - I just have to use the link in my text - not a visual or graphic as I'd like.

So, I'm stuck. Neither works quite right. I suspect that Smugmug could make changes to make both work as desired. In the first, you need to offer an option for a gallery link, not a photo link. Everything else works reasonably well. I wish you would not include the link in the text of the msg because the photo thumbnail and title is already linked and that is the convention in Facebook to click on those to follow the link. The link itself in the text is long and ugly.

In the second issue, you need to find out why Facebook doesn't see any photos from which to offer thumbnails when it checks out a gallery link that we try to link to. My guess is that's because you're offering it the ajaxed page which doesn't have any images in it rather than the search engine version of the page which does have image links in it, but that's just a guess.
--John
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