Signing In

DogdotsDogdots Registered Users Posts: 8,795 Major grins
edited June 18, 2010 in SmugMug Support
For the past couple weeks now when I sign in it goes to my website, but I'm not logged in. I'll go back to the smug page and most times it's showing I can click on My Homepage to get in...I'll click on that numerous times till it finally lets me in...going back and forth from the sign-in page and my website page.

Any reason this is happening?

Thanks for your help :D
Mary
www.Dogdotsphotography.com

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 18, 2010
    What browser? Be sure you're set to accept third party cookies. When you land on your page, you should just need to refresh and then you should be logged in.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • DogdotsDogdots Registered Users Posts: 8,795 Major grins
    edited June 18, 2010
    Andy wrote: »
    What browser? Be sure you're set to accept third party cookies. When you land on your page, you should just need to refresh and then you should be logged in.

    I'm using Firefox now for all my smug work :D

    It's happening on all my browsers I've tried. How do you check on 3rd party cookies?
    Mary
    www.Dogdotsphotography.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 18, 2010
    Dogdots wrote: »
    I'm using Firefox now for all my smug work :D

    It's happening on all my browsers I've tried. How do you check on 3rd party cookies?
    tools>options in FF Win Firefoxe>Preferences in FF Mac.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • DogdotsDogdots Registered Users Posts: 8,795 Major grins
    edited June 18, 2010
    Andy wrote: »
    tools>options in FF Win Firefoxe>Preferences in FF Mac.

    I just checked it -- it's already checked off to allow 3rd party cookies.
    Mary
    www.Dogdotsphotography.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 18, 2010
    Mary, please write our Support Heroes with details and we'll help you from the desk thanks.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • DogdotsDogdots Registered Users Posts: 8,795 Major grins
    edited June 18, 2010
    Andy wrote: »
    Mary, please write our Support Heroes with details and we'll help you from the desk thanks.

    Will do that .. just tried signing in again and it took forever..well not forever :D
    Mary
    www.Dogdotsphotography.com
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