Total taxes collected incorrect?

Mariana

I’m collecting more sales tax total then I'm supposed to be??? On my orders however I've collected the right amount of sales tax that it states on my CVS. I've got 2 orders that paid sales tax for $2.76 and $1.28. When I look at my Total Taxes collected it says $6.38??? Where is this extra sales tax coming from? My quarterly sales tax is due and I've got nothing to show a reason I've collected an additional $2.34

Another question, are you adding sales tax to my personal orders? Why don't I see the orders on my csv that I ordered for myself? I don't want to collect sales tax on myself for myself for no reason? Can anyone tell me where on my smug mug account I can find the sales history for the orders I have placed myself?

Does this happen to anyone else?

rainforest1155

Hi Mariana,

That's odd. Can you email our helpdesk about this. Then we can pass it on to our accounting who should be able to check into your sales tax details.

Sebastian