Event password isn't working

ShepsMomShepsMom Registered Users Posts: 4,319 Major grins
edited July 2, 2010 in SmugMug Pro Sales Support
Please help, i set an Event gallery with password, sent it to the client, and PW isn't working for them. I tried it myself and yes, it's not working. I couldn't remove it either.
Event link:

http://intruecolors.smugmug.com/event/Diana-and-Rayan-Engagement/ED8dAwOd9I5Y6

Thanks!
Marina
www.intruecolors.com
Nikon D700 x2/D300
Nikon 70-200 2.8/50 1.8/85 1.8/14.24 2.8

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 2, 2010
    The password works for me in 5 different browsers, on Mac & Win. Please try again and make sure you have cookies enabled, and you are using the exact correct password. If this persists, please write our Support Heroes and we'll help from the desk.
    Andy

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